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All Forum Posts by: Sarah Poehler

Sarah Poehler has started 2 posts and replied 10 times.

Post: Should I Use the Listing Agent or Get My Own?

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

Chiming in here as an investor agent and property investor. My company focuses on helping investor customers and we have a full-service property management team with our brokerage. I have had customers ignore my advice and talk to the listing agent directly, or they go off on their own and find a property they think is great, but end up with a money-pit. 

The customer who spoke directly to the listing agent did not necessarily get the best deal. Why? Because it's up to One agent to make the best decision and You-(the buyer) don't know this agent. They signed an agreement with their Seller to get them the best price for their home as possible. When they sign an agreement with you, they need to try and get you the best price possible. With only One agent that you don't even know, you're at the mercy of their competency, experience, due diligence, and ethical nature of One person...With 2 agents, you have a higher likelihood of Neutrality and getting the best possible deal. My customer who went directly to the listing agent, did NOT get the best deal, he actually overpaid for the property. If he stayed with me, I could have negotiated about 10-15k lower for him. As agents, we're trained to negotiate and fight for our buyer customers-(well, some agents are). There are rules and standards for being Realtors and licensed agents, but not all abide by or educate themselves on all these things. 

My other customer, who disregarded my advice went to a wholeseller who sold him a home that was not close to being tenant-ready, like the customer wanted. Instead, he purchased a whole that needed permitting, a new roof, new AC, several structural issues, etc. He came back to me several months after closing-(he still planned to use our PMgt services), and was devastated with the amount of money and work he had to put into the home to get it move-in ready...As an investor agent, I know what to look for in investment properties and which ones are duds, high-risks, or simply poor investments. If he only consulted my advice before going under contract, I could have helped him and found a much more reasonable investment for his budget. 

So, all that being said, to find your investment agent in your area, you should do your research. Start online and find the most competent and sharp-looking companies. Make a list and start vetting them. Call, video chat, email, text them, etc. Do they have time to talk to you, or do they put you on hold? Do they respond via email promptly? Are their responses informative? Do they sound like they know what they're doing? Are their rates reasonable? How are their online Reviews?-(keep in mind these are not always accurate). How do you feel when you talk to them, could you see yourself working with them for several years? Do you trust them with your asset(s)? Can they provide numbers, reports, more info, and data about the industry and the rental market for you?

Anyway, hope this is helpful for you. 

Post: Duplex Purchase This Month

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

I agree with Andy Pham and Payton Haas. Also, with property management; 2 units isn't bad, but as you grow your portfolio, it gets harder and harder. You'll need to be a full-time PMgr or hire one. Thoroughly screen and interview your PMgr, there are plenty that are less than helpful and you don't want to be stuck cleaning up their mess. Also, make sure you get everything in writing and document everything. The lease is a legally binding document-(or it should be if properly backed by a legal professional who reviewed and signed off on the template document). 

For example, If a tenant starts complaining about being billed for their pest control, you can always refer back to their lease; does the lease specify the resident pays pest services in the lease?). Also, take pictures and details regarding the condition of the rental before move-in, and compare them when they move out. And find good, reliable vendors. Also, be aware of Fair Housing Laws as you grow your portfolio. 

Hope this helps, kudos on your first investment property! :D

Post: Is Buy & Hold Still the Best Long-Term Strategy in 2025?

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

I think it depends on your market area. In Jacksonville, FL, yes, it's one of the best investment strategies right now. 

Post: Jacksonville FL current market hack tips

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

My partner and I have found success in the current market with buy and holds. Especially with new construction incentives. We're both investor agents and we talk to the builders and work deals to get the best rates and incentives. Then we live in the property for a year or so, and then rent the whole thing out. When the market flips, we could consider selling, or continue to hold while annually increasing rents. We have 5 properties now and have had positive results with all of them. We also have 2 duplex listings in the area that would be perfect for a live-in owner to rent the other unit. Then they could move out the following year or so and rent the whole thing out, if wanted. Listings like that can be great starter and partner investments. Hope this helps. :)

Post: Fourplex landlord needs help dealing with chronic noise violations

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

Make sure the PMgt team documents everything. It depends on the state and the lease also. If neighboring residents are reporting the noise violations to the non-emergency line, be sure to ask them to notify your PMgr each time in order for the office to document the complaints. Review the lease contract. In FL, some leases you can send 7-day notices out after 3 violations, but it does depend on the lease terms. 

Post: Getting Your Spouse On Board

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

Just thought I'd chime in with a lady's perspective on this. My business and life partner and I own 5 properties, and we have a great property management company as part of our brokerage. I wasn't always into investments either, but I noticed my partner's passion and success with it. So, I decided to learn more and ended up diving right in. It takes time to find a person's niche and figure out what works best and what different investment strategies to explore, but we both give each other time and insight and regularly collaborate. It's been a fun journey. *Perhaps if she communicates with other lady investors, that may help answer questions and seed some interest and motivation. I joined a few female-centric entrepreneur groups and investor groups, this really helped motivate me to ask more questions and gain both local and online support. Hope this helps!

Post: Buy and hold investment

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

Investment Info:

Single-family residence buy & hold investment.

Buy and holds are easy and popular in this area, especially if you know what to look for. It's also new construction and everything will be under warranty for a while.

What made you interested in investing in this type of deal?

Buy and holds are easy and popular in this area, especially if you know what to look for. It's also new construction and everything will be under warranty for a while.

How did you find this deal and how did you negotiate it?

Found new build deals and negotiated with sales agent and builders

How did you finance this deal?

Conventional loan

Post: What to look for in property managers

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6
Originally posted by @Chris Clothier:

Here is an article that I wrote for the BP blog a couple of years ago.  It lists 20 questions you need to ask a property management company broken down into there segments from learning about them and their experience, learning about their systems and how they operate and finally a few to help you make that final decision on if they are a good fit.

https://www.biggerpockets.com/...

Best of luck!

Great article, thanks for posting! 

Post: What to look for in property managers

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6
Originally posted by @Timothy Ray:

@Ola Dantis, yeah I never expect 5 star rating with PMs.

I’m doing the google search now and wanted to know what to ask when I start making the phone calls later. Thanks!

Are you looking for PMs in the Jacksonville area or St. Augustine? 

Post: What to look for in property managers

Sarah PoehlerPosted
  • Jacksonville FL, USA
  • Posts 10
  • Votes 6

Great questions and I'm loving all the comments! My team and I are always looking for ways to better help our property owners and investor clients and these posts are super helpful! We try to provide as much info as possible and answer any questions, be attentive, responsive, etc. A lot of customers comment about these things, but also sometimes it's just a feeling of connection and understanding. Call your top 3-5 list and see who you connect with and who's most responsive, knowledgeable, etc.