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All Forum Posts by: Rob K.

Rob K. has started 1 posts and replied 7 times.

Originally posted by @Jill F.:

Really?? Y'all go out there to hand-hold your HVAC guy? I have a great HVAC guy. What am I going to tell him how to do? If there are multiple options he'll text me and let me know... and I'm probably going to say pick the one you think is best. Perhaps it would be different if I didn't have a decades long work relationship with the guy...

 Do large property management companies send someone out to babysit when they call a sub to do a job with a tenant in place? Like those Institutional investors that run thousands of SFRs? 

The way I see it, it's my job to provide a contractor and pay for the fix in a timely manner, it's the tenants job to be home to protect their valuables while a contractor is there if they feel a need. My HVAC guy has my master key so he can get in but he still arranges with the tenant and they can choose a time and choose to be there or not.

 I'm with you.  I left as soon as the tenants were home.  I called the installer later on and he advised there were no issues and he'd call me if there were.  

At any rate, Ontario is kind of the California of Canada when it comes to everything being slanted in favour of tenants...good or bad, so I certainly won't be surprised if i can't require them to be home for repair calls.

I've had a decent relationship with my tenants...they pay on time and I fix or replace things with no hassle.  I thought that was my end of the bargain.  I appreciate everyone's responses, but I'm still interested in confirming what my obligations are as they differ from country to country and state to state.

Thanks all...seems like there are good points on both sides.  At the very least, I'll need to confirm with the landlord tenant board of Ontario what is required and if I have options, ensure they're written into my leases going forward.

Thanks for the replies all.  I do have programmable code locks on each unit, so in the event of an emergency they can be accessed without tenants or myself being there.  Unfortunately, the AC installer requires somebody over the age of 18 to be present.  Out of concern for their safety (and admittedly not knowing if I was legally obligated) I did agree to be there for the install.  It still seems unreasonable to me.  What if this were an out of state (province) property?

I rent a duplex to two groups of two tenants, so you`d think among the 4 of them, somebody could be home for a new AC unit to be installed.

When they first notified me of the problem, I asked them to check the breaker, make sure the thermostat was set correctly, check if the unit was coming on at all etc and to let me know their findings.

I heard nothing for ten days and figured it was working, but sure enough, when I contacted them to make sure, it wasn`t.

I made an appointment for a tech to come out the next day, but none of them were available and couldn`t agree on a day they`d be home until several days later.

When the tech came out, he got the AC working, but barely and it wasn`t worth fixing.

I told the tenants I`d have a new one put in ASAP and scheduled an estimate for the next day.

None of them could be home the next day, but I felt bad for them and their pets, so I offered to be there for the estimate.  

I then took the first available install appointment which was 3 days later.

I advised them of the appointment and told them somebody over the age of 18 had to be there for the duration of the install appointment.

So here we are, the night before the appointment, they contact me and tell me they thought they had someone to come over, but now they don`t and they feel it`s my responsibility as their landlord to take time off to be there so they don`t have to.

This seems ridiculous to me...if they were paying a bank to live there instead of me, they wouldn`t expect someone from the bank to come over to wait for repair people...surely I`m not obligated to do so...am I.  This is in Ontario Canada by the way.

Please excuse the odd punctuation...something up with the keyboard.

Thanks,

Rob

Post: Hello From Sunny Colorado Springs

Rob K.Posted
  • Whitby, On
  • Posts 7
  • Votes 6

Hey Dwight...your last name triggered a key alert in my settings and brought me to this thread as it's the name of a town in my investing area...lol  Might as well say hello and welcome while I'm here.  :)

What a great property and beautiful job bringing it up to its full potential. 

(Please excuse my ignorant newbness if any of these things exist or have already been discussed/dismissed, but) it would be nice if BP could branch out and someday become international (starting with a Canadian division of course :)).  

I realize we've got one tenth the population, so perhaps you could hire some people for one tenth the pay to add Canadian content to all the sections where it's missing.

For instance, if there's an article that mentions 1031 exchanges, you could have a little Canadian flag beside that with a link to information about the lack of this option in Canada and alternative strategies.  Canadian flag links would obviously be annoying for anyone outside of Canada, so perhaps this can be a profile option to show or not show links to additional information specific to your country/state/province.  

Despite how incredibly helpful and motivational the massive amount of content found on BP is, I can't help feeling a bit left out sometimes; wondering what does or doesn't apply to Canadians, and what alternatives are available.  

I realize there has to be a good business case justifying site changes of any significance, and maybe the amount of Canadian traffic doesn't warrant such an investment.  Having said that, a smaller request would be to have the option to choose Canadian locations for searches wherever they're applicable, but missing (I can't remember what I was searching earlier - something in the market place perhaps - but there was no option to choose Canadian locations in the drop-down search criteria).

I love the site and especially the podcasts (It would be great if there was an episode discussing how Canadians can invest in US property or that spoke to the Canadian market). 

At any rate, thanks for your consideration.

Rob