This is an interesting thread and an absolutely PERFECT example of todays market in just about everything. Gone are the days where every potential customer was important. If it isn't over the top worth it to me, I'm not doing it... it is about me, not about anyone else. Same concept of getting $60/hour labor to fix your car and charging you for it, even if not fixed, when for lack of a better term "the good old days" the mechanic would make it right before you paid a nickel. I'm going to just guess, @Craig Parsons, but I assume you were born before 1980. Before every agent reading this goes completely off the handle, I completely understand what some agents are saying on here, about how much time and energy things can draw from you. The key to any business is putting time where it makes you money and not spending time on things that don't. I'd also argue the market right now is in agent minds is like "a flip" of a house vs. a "long term hold" rental. The market is moving so fast, it is about finishing transactions as quickly as possible, it isn't so much about building customer base. So if you are trying to build some connections, the market just isn't allowing that to happen very well. I'm not an agent, so I've never been on their side of this coin, these are just my observations and I'm likely just a person with ideals built for a different generation!
As an example, a good friend of mine is a high performing agent/broker in an area near me, I won't use him as an agent anymore. He moves stuff crazy fast, but he goes so fast he makes too many mistakes for my taste. I've left enough money on the table because he just wants to do the transaction, I just won't use him anymore, but his stats in regard to transactions closed and his marketing are a machine and he does very well. Don't get me wrong, he is still well above average as an agent, but I struggle with the agent who treats my transactions as just one of a zillion, instead of making sure all I's are dotted and T's are crossed-- just my preference anyway.
The other issue playing into this is how much real estate has been glamourized. You have TV shows showing realtors in their 20s, making hundreds of thousands in commissions. The days where the hungry new agent worked like a dog to build customer base and learn the business are really gone. It is go big or go home for many. Like has been pointed out, a realtor taking $50,000 listings is like not much of a performer. I will argue that contacting the agent listing the house directly and not getting response is inexcusable, but not uncommon. Like was mentioned, low barrier to entry in this realm.
People consistently make decisions based on what the market will bear. For example, the agent that mentioned an upfront fee for working with investors.... in his market or at this time, that may be very plausible, but in other markets or in different times, maybe no so much. Just like selling right now.... you might make an extra 15% on your home now, but may not in a year or two.