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All Forum Posts by: Raylynne S.

Raylynne S. has started 1 posts and replied 3 times.

@Theresa Harris Thank you. I've tried having others call in, but no luck too. Another PM has suggested I just go in person to the office and find out what's going on. 

At this point, I'm wondering if this is common and having a rental in CA is not worth it

@Michael Smythe thanks for the insight.

1) Kind of. I wrote out the estimates/invoices based off of work that I had done with PM's contractors. A lot of work was delayed due to tenants moving out right before the holidays/new year and unavailability of some materials. I had done a pre/post inspection with the tenants with all the items that needed attention/repairs. They signed the document acknowledging what needed to be repaired, and that costs would be determined after move out. PM used my estimate and attached to an email to tenants and asked for payment 5 months after they moved out. PM claims that we were unable to send anything sooner because of the repair delays. 

2) Lawyer advised to send an email to see if they'd be willing to work something out regarding the repairs. Not looking good so far. Is there anything else that can be done about that? Credit report or something? 

3)-Repair company focused on the repairs only, and a cleaning company + carpet steaming company were sent in after the repairs were done. 

-Concern for the amount of people is because there were heavy appliances that needed to be moved. So many places uncleaned, and done poorly.  

Leaning towards the incompetence end of things - I have been ok with taking a loss where it makes sense. But there seems to be a huge lack of willingness to communicate.

What is there to consider if a homeowner has a PM but decides they want to move back into the home themselves?



Hi all, 

Very new to real estate, property managing, landlording, and all of the above. 


I hired a local property manager because doing it myself was a bit too much with my full time job. My personal SFH built in 2019 has been on the rental market since Oct. 2023. I had a set of tenants who lived there until December 2023 and caused quite a bit of damage. The PM i hired took on my rental knowing the tenants were a bit difficult to deal with. When they left, there were ~$10k in damages. We kept the security deposit of $4100. My PM failed to let me know about the 21 day itemized rule, let alone initiate conversation with the the tenants for repairs and those tenants are refusing to pay anything past $4100 due to that technicality. In addition, after they moved out PM never went to view my property and did not send enough reinforcement to handle the project. After the first clean it did not look good at all. PM then sent cleaner out again to finish up and I was still very unhappy with the results. I asked PM to send a bigger cleaning crew vs 1 person as the house is 2600 and needed a good cleaning. The cleaner he sent used some type of cleaning solution that stained my bathroom tile and sink countertops. PM then covered cleaning costs as a remedy. Fast forward to end of Jan 2024, we find a new set of tenants who sign a 1 year lease but break the lease in May due to a family emergency. I was told they would be responsible for paying the rent until a new set of tenants are found but have yet to receive any payment for June. I gave enough time for the weekends and processing to see if anything deposited into my account but nothing. I reached out to my PM via phone monday 6/10, left a voicemail. Emailed on 6/11 to follow up + called via phone today and have yet to hear back. Instead of a voicemail I sent a text asking for any communication so I can plan accordingly. PM used to be very communicative and now nothing, which is very worrisome.

Considering our PM agreement, current vacancy & costs I might have to front out of pocket (have already paid the mortgage)

How do I even approach this situation? Ideally I would want PM to find a new tenant for me but this has been really frustrating to the point that I am considering moving back so I don't lose too much money or get into any legal trouble in the process. 

Open to any ideas/suggestions Please and thank you!