Our home in Seattle was being managed by this property management firm since we are currently out of the country for work. In Oct , when a lease finished, nightmare began. Keeping aside all the management issues during the time they were getting the house ready for rental again - simple things like paint and cleaning took 2 months before they put the house back on the market. They even did showings in Nov and Dec of a dirty house with no power or gas on - simply because they didn’t switch on the mains. Anyways in Dec or Jan , bathroom pipe burst because they never switched on the heating or power, or shut down water - during the coldest winter Seattle has ever seen. They discovered that the house was flooded in Jan , asked us to initiate an insurance claim - which we did.
The insurance company denied the claim citing negligence - ie. temp of the house inside and outside was the same, no form of general maintenance was done to secure the home for winter.
Now we have a bill of close to $100k and they are refusing to foot the bill. Not only are we out of rental revenue - which was paying our mortgage but hit with $100k simply cause we choose an incompetent company . I could attach the 19 page contract here but wasn’t sure if that would be okay since it has the name of the company.
Would appreciate any advice on how I can fight this. Any recommendations of good lawyers or agencies where I can register a complaint against them would also be welcome. Please help!