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All Forum Posts by: Austin Tam

Austin Tam has started 7 posts and replied 66 times.

Post: Looking for a roofers referrals.

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41

Nate Ulman @ Ulman Family Contracting. He's done 3 tear-offs for me and roofs for at least 2 other BP'ers I've recommended to.  You can find him on google or PM me if you'd like an intro. 

Post: Water and Sewer Costs in Cleveland area

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41

I think the problem is two-fold.  

1. Replumb costs - You'd have to re-pipe the cold water supply lines for both units. That would boring out relevant walls and floors which I can't imagine would be less than 4 figures. 

2. Competition - I haven't seen a multi in Cleveland for rent with separate water & sewer billed. You'd have to offset the extra bills with lower rent to remain competitive. It may make your income a little more predictable, but it would also extend your payback period for re-plumbing the property. 

Post: Cleveland investors - What am I missing?

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41
Originally posted by @Joe Liu:

Hey Austin, are you investing in Cleveland or any other areas? Have you found other cities to be better? Jacksonville was one that my brother is heavily considering but he's going after the 1% rule with future appreciation. Also, when you are flying into a new city to check it out, any tips on what you are looking for when you visit? I am trying to line up a meeting with a PM, agent/wholesaler to see some houses. Driving a few A, B, C, D areas and after that, just being a tourist. Do any of you guys go beyond that to meet with contractors as well, investment groups, etc? 

Just Cleveland and one in the Sac area, but I'm planning on looking at Huntsville next year. 

I've been to Cleveland several times, with my first visit in the winter which I don't recommend. Cleveland is pretty miserable and depressing in the winter. 

Touring properties with an agent was definitely helpful for me. There were properties that I thought needed a ton of cosmetic work that my agent told me was actually very nice for the market. You'll have to separate what you would consider personally renting and what's appropriate for the specific market. 

Post: Cleveland investors - What am I missing?

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41

-One issue to consider with properties priced below 100k is the relative costs of capital improvements, maintenance, or renovation. The property price may be a fraction of what you see in Beaverton, but repairs are not low to the same degree. A new roof at $6-7k would be 12% of the cost of a 50k property and wipe out several years of cash flow. 

-The rental pool is huge in Cleveland. Despite the low prices, many Clevelanders unfortunately don't have the income, the financial savvy to save for a down payment, or the credit score needed to acquire a loan. I wouldn't say it's too difficult to fill a vacancy if your price is competitive and your product is good. If you have a good property manager and a nice unit, you should be able to fill it in a few weeks in high season. 

-My biggest issue thus far, and what seems to be a common theme among others I've spoken to, has been finding a good property manager. 

Post: Calling All ABC Capital Investors: Updates on Investments

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41

Oliver Somosa was the sales guy I dealt with but Jay was the ringleader. Not sure if Oliver will run it like Jay did, but if Jay Walsh has any part in it, I’d stay tf away

Post: Need a roofer in Cleveland ASAP

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41

I have a good roofer. He’s done 4 tear offs and some gutters for me. You can PM me for contact info

Post: Calling All ABC Capital Investors: Updates on Investments

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41
Originally posted by @Raj G.:

In 2017, I found Hipster Investments (Ali Boone) and through Hipster attended a webinar hosted by Maverick Investment Group (Matt Bowles, Phil Alexander). During this webinar, Maverick Investor Group promoted and referred potential investors (like me) to ABC Baltimore (Jay Walsh). In Aug 2017, we (my wife and I) purchased a Baltimore BRRR property with ABC Baltimore. The property was sold to us for $106,000 ($46000 purchase price+ $60,000 for a full rehab to be completed by ABC Baltimore).

After 2 years (as of Aug 2019), I am writing to report that I lost thousands of $$ in this investment (breakdown attached). Sharing my experience, in my opinion, can help educate other new and experienced investors considering similar investments with ABC Baltimore or having investment discussions with Maverick Investor Group and Hipster Investments. Based on my experience and in my opinion, I cannot recommend ABC Baltimore, Maverick Investor Group or Hipster Investments.

The investment was a BRRR purchase in Baltimore where we would pay $106,000; $46,000 for the property + $60000 for a full rehab that was going to be completed in 120 days. Maverick received a referral fees (in excess of $6000) from the transaction between ABC Baltimore and me. In addition to the $106,000, we also paid ~$3500 in closing costs. During the Maverick Investment Group webinar, ABC Baltimore made the following guarantees that were also in our final contract with ABC Baltimore-

1) If the rehab takes longer than 120 days, the seller (ABC Baltimore) will pay us a rental guarantee of $1400 per month.

2) If the house after rehab is completed appraises for less than our total purchase price of $106,000 then the seller will buy the house back.

Assured by these guarantees in the contract, we signed the contract for $106,000. We had wonderful guarantees and a signed contract. Surely, nothing can go wrong, right?

Dead Wrong. Our 120-day rehab period ended in Dec 2017 and ABC Baltimore told us that the house was “very close” to being done. Even though we were disappointed that the rehab was not complete, we thought, the rental guarantee will offset the construction delay. ABC kept the first two and half months of rent from the rental guarantee for tenant placement fees and utilities (water, electric). Based on our records, ABC did not pay water, electric or any other utilities but charges us for them anyway. We had to pay the utilities directly to Baltimore City to stop the late fees from piling and have our credit affected.

Maverick, on the other hand, continued to advise us to be patient. Months passed and ABC kept saying that house was “very close”. After several reminders, ABC Baltimore started paying rental guarantees in March 2018 ($1260/month) and they were almost always late. In my opinion, it almost felt like we had to chase and coax ABC Baltimore to get the money owed to us from the rental guarantee. The rent guarantee was never deposited without several reminders that it was past due.

In May 2018, ABC told us that the house was almost done, and we could hire a licensed Home Inspector to inspect the home. The Home Inspector report revealed major deficiencies in the rehab and the Home Inspector told me that the rehab was like “putting lipstick on a pig”. We also learned that the house had failed or not received many of Baltimore city’s permits and inspections. When I sent the Home Inspection report to ABC Baltimore, it was the usual, “We will work on the items, we are very close, etc.”. Things continued at a snail pace with the rehab and I continued to remind and plead ABC to pay us the rent guarantees.

ABC Baltimore promised to continue paying us rent even after the Rent Guarantee expired on Dec 17 2018 because the house was not ready after more than 16 months. However, starting from Dec 2018, ABC Baltimore stopped paying us rental guarantees and the house remained unfinished without required city permits to rent the house. ABC Baltimore continued to say that “house was close” and Maverick continued to ask us to be patient. We thought about hiring a lawyer but the legal fees were expected to be in the range of $10k to $15k and would have taken months (if not years). We decided against taking the legal route and continued to plead ABC Baltimore to finish the rehab and pay us the monthly rent without success.

Of course, during this entire ordeal, Baltimore City issued several citations and fines to our property because ABC Baltimore was often working without required city permits and leaving construction trash outside. Because these were liens against our property, we paid over $1200 in Baltimore city citations from our own pockets. ABC Baltimore said they would pay us back these citations but of course they did not.

In May 2019, ABC Baltimore finally told us that the house was “ready”, and we could get it appraised. We thought- “Thank you, God! The wait will be worth it!”. The appraisal of our house from our refinance company came at $60,000. The house was expected to appraise at least $106,000 per contract! We immediately sent the appraisal report to ABC Baltimore and asked them to buy the house back per contract. ABC Baltimore said they would conduct their own second appraisal (per contract ABC Baltimore had the right to conduct second appraisal).

ABC Baltimore appraisal came at $102,000 (contingent on the basement flooring being fixed). Note that the house still did NOT have the required City Permits to rent the house to a tenant. It was very surprising how ABC’s appraisal ($102,000) was so much higher than our bank’s independent appraisal ($60,000). ABC Baltimore’s appraisal was still lower than $106,000 expected per contract. We again asked ABC Baltimore to buy the house back. At this point, we were literally scared and feared that if ABC Baltimore refused to buy back the house and then we would have to go through a long and expensive legal process. Feeling helpless and powerless, we offered to give up our unpaid rents and Baltimore City Citations of over $10,000 so that we can complete the buy back without having to go through a legal process.

In July 2019, ABC Baltimore agreed to buy the house back at $95,000. Burdened with a vulnerable and helpless feeling, I agreed to accept ABC Baltimore’s reduced offer of $95k and closed the buy—back with ABC (we still had to pay closing costs). During the days leading up to the closing of the buy-back, we sent Thank-you emails to ABC Baltimore and Maverick to butter them up. This is how vulnerable I felt.

All said and done, we lost thousands of $$. See the attached breakdown of losses for more details. We not only lost our hard-earned money but on top of everything, our health suffered, I had several sleepless nights due to the stress and anxiety that this horrible experience created for my wife and me.

After the buy-back was completed, I approached Maverick to at least help us with our losses by requesting us to give back ~$6000. Maverick said no and said I was acting unprofessional. Maverick pointed to the agreement we signed that essentially relieved Maverick from any financial losses suffered by us. In my opinion, Maverick and Hipster in good faith could have done more because Maverick had referred us to ABC Baltimore (and Hipster had connected us to Maverick). ABC Baltimore was a horrible referral, in my opinion. To me, it felt very unfair that we lost thousands of $$ in our transaction with ABC Baltimore and yet Maverick Investor Group made a commission in excess of $6k from our transaction with ABC Baltimore. After Maverick said no to our request to help us with ~$6k, I also approached Jay Walsh after the buy-back to help us by returning portion of the money that was owed to us. Jay Walsh told me that I had agreed to the buy-back terms and asked me to “Be a Man”.

In summary, thanks to everyone for reading the long post. I have attached documents that provide additional details to my post. I cannot recommend the three companies that I worked with (ABC Baltimore - Jay Walsh, Maverick Investor Group- Matt Bowles and Phil Alexander, and Hipster Investments- Ali Boone). I will end the post with a phrase that, in my opinion, is apt for my experience- “Fool me once, shame on you. Fool me twice, shame on me”. There will never be a second time.

Very similar to what I went through, except you were paid the rent guarantee for far longer than I was. Now ABC will turn around and sell your property to another victim for a profit. It's incredible a business operation like this can carry on without repercussions.

I ended up selling mine for a $30k loss to avoid any further headaches. I'll take that as punishment for being duped. Now I know that contractual guarantees are really only as good as the people writing them.

Post: How can I get over my hesitance putting in offers?

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41
Originally posted by @Gino Tomba:

Hi BP,

I have studied Cleveland-neighborhood-grades for awhile now, but I am still not feeling confident understanding what I could get for rent in certain areas with a duplex.

My original search was based solely in Lakewood and I was confident I knew how much I could get for rent in regard to area/condition because I have a close friend with a few under his belt there, but I have now expanded my search as far west as the Lakewood border down to north of Middleburg Heights. 

I understand checking out Zillow, Hotpads, etc., but I am becoming hesitant putting in offers in areas like Brooklyn/Old Brooklyn/Parma/Parma Heights/Puritas/Detroit Shoreway/Kamms Corner because I just don't have as much of a connection and I feel those areas are not as sought after as the more hip North of route-90 areas.

Advice? Or a better resource for info?

Thank you everyone!

The pool of renters in Cleveland is huge. There's no lack of demand in any of the areas you listed. In my experience, the thing that's most variable is the class of tenant and applicants. If you offer a nicer product, you'll get a larger pool of applicants - good and bad. If you have a subpar product (old, dingy looking unit) your applicants will be the type that can't be selective (poor credit, lack of stable income, etc.). It's likely because they've been rejected from the nicer units in the area. 

I have two similar duplexes in Old Brooklyn; one was renovated substantially nicer than the other. I don't have issues generating interest with either of them. It was a little more difficult, however, filling the lesser property with a qualified tenant.

Post: Insurance Claim against me

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41
Originally posted by @Colleen Esposito:

Nationwide should subrogate against the contractor's liability policy to recover the money they paid to repair the fence.  

You may need to provide your policy to Nationwide, but as was noted above you have not been directly negligent.

Did you obtain a certificate of insurance from the contractor? In the future, you should both obtain this document and have yourself (more specifically the entity you own that owns the house) named as additionally insured on the contractors insurance to protect yourself from their actions that cause damage to others.  You should make this a requirement before they begin work.

Yup, I provided my policy to Nationwide. I didn't ask my PM for the contractor's insurance info, but it's probably a good idea to ask for these things moving forward. 

Post: Insurance Claim against me

Austin TamPosted
  • San Francisco, CA
  • Posts 77
  • Votes 41
Originally posted by @Sam Shueh:

I can see pros and cons on this. If you were there when it happened your witness will carry a lot of weight. Insurance company has the patience and legal backing to settle at Small Claim Court. Try to find a mutual mid point to settle the damage with the owner. Move on.

I appreciate the feedback. The owner filed a claim with their insurance to pay to repair the fence, so it's the insurance company that's seeking reimbursement, not the owner. 

With that said, I may have jumped the gun on getting defensive. I just spoke to the debt collector and it was a surprisingly pleasant call. He told me there doesn't seem to be any negligence on my part so I likely won't be responsible for the damages. He told me they'll reach out to my property manager to get a hold of the contractor's insurance info. I guess we'll see how this plays out. 

Thanks again for the feedback.