All Forum Posts by: Paul Aikins

@Wei Jie Yang

I currently use them and have for 2 years. Generally, I would give them 2 stars out of 5. The good, they reacted quickly when something went terribly wrong. The bad, they are horrible communicators. They often don’t respond to emails or do 2 weeks later. They charged me the wrong amount, not in accordance with the contract. Although they admitted this, it is taking over 6 mo to resolve and it’s substantial (over $1000). Search them (and HomeRiver) in BP and you will find others commenting on them. Also, look at their google reviews. The reviews are all pretty accurate. I would not recommend them. I hope I’m not too late.

@Daniella Sanchez and @Nicholas

Thank you both for the responses. That is hopeful.

Paul A

There’s a lot to this story but for simplicity sake, let’s start here. A claims adjuster said , from their inspection of the home, that some of the attic insulation is of mineral fiber and likely asbestos. There are no permits on the property so likely no previous testing or remediation. I plan to do asbestos test immediately. But what do I do with the tenant? Do i wait until the results or react now? Do I put them up in a hotel immediately? What do the tell the tenant (trying to minimize any potential litigation)? What is my legal obligation, being in Indiana? How do I reduce my risk? Any “non legal” opinions will be greatly appreciated!