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All Forum Posts by: Orion Patenaude

Orion Patenaude has started 4 posts and replied 13 times.

Post: RentRedi Vs. Free alternatives

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7
Quote from @Summer Rae:

Late response.. but I really loved TurboTenant. The platform is robust and easy to use. The free plan works just as well as the paid, if you don't mind it taking a few days for rent to get deposited. 

I recently switched to RentRedi because I was trying to outsource maintenance requests through Latchel (integrated into RentRedi) and it has been horrendous. I'm pretty convinced Latchel is just an auto-reponse generator with outsourced support. I've been using it for about three months and have yet to get a single maintenance request properly taken care of. Every single ticket I've submitted I chose the option to contact me instead of the tentants, but instead they send the tenant a text and an email then close the request because my tenants have no idea how to respond (their emails are super vague and my tenants think they are spam). I finally got them to open a ticket and push it through, only to get an email the next day saying they couldn't find a vendor and that I'm welcome to take care of it myself. 

RentRedi itself is okay, but TurboTenant was much better. 


 Yes my experience has been similar. Though Ed ( mentioned below) has reached out to me personally which is a touch i can appreciate. So in the end i have stayed on rent ready and use it in its most basic form. Names and rent collection and the passing of some documents... Honestly since my last time being active on here i have educated myself in book keeping and accounting. (caught my book keeper stealing) and since then i do most of my rentals in Excel wich was very easy until recently because i have many entities. but since we have grown i think its time to just pay for Quick books and track rentals in there. Sorry you're having such an annoying experience. 

Post: ARM versus 30 year fixed

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7
Quote from @Jay J.:
Quote from @Orion Patenaude:

Hi Neel, I believe what the others have said to be true. However as a residential mortgage loan originator and as an investor my advice is to pencil out the deal both ways. Then compare which one fits your plan or goal better. i wouldn't bank on lower rates in five years but with an ARM you can bet you will probably pay higher rates after five years. I got started just like you. i used a res loan fixed 30 year to get my first place and live in it. I specifically purchased a place that would make an excellent rental and then after a year i did it again using an exit lease agreement. this is the legal and right way to use res loans without committing fraud for housing. Anyways i would say that if the deal works at a fixed 30y rate than i would probably do it that way. then in 5 years if rates are lower you can always refi. Im sure you already have a finance guy but if you ever wanna chat or need another lender who is also an investor with wealth building goals, please feel free to reach out. i am located in WA state but i operate in all states except NY and WY. Good luck on your journey to freedom Neel

 @Orion Patenaude Great post first off, I just had a quick question. You mentioned after you purchased your first SFR you used an "exit lease agreement", can you explain a little more about this and what it's used for? I looked it up and it talks about being used primary to get out of a rented property to purchase a primary but why would this be used if you already owned the home you're moving out of?


Hey jamien, if you are gonna move out of your first primary residence and you get someone to sign a lease that covers that mortgage it can be used by a lender like myself to remove that first mortgage or a percent of it from your DTI. (freeing up space for you to borrow the same way again on another primary.) feel free to follow and of course i lend in all states except NY and WY so dont be a stranger

Post: ARM versus 30 year fixed

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

Hi Neel, I believe what the others have said to be true. However as a residential mortgage loan originator and as an investor my advice is to pencil out the deal both ways. Then compare which one fits your plan or goal better. i wouldn't bank on lower rates in five years but with an ARM you can bet you will probably pay higher rates after five years. I got started just like you. i used a res loan fixed 30 year to get my first place and live in it. I specifically purchased a place that would make an excellent rental and then after a year i did it again using an exit lease agreement. this is the legal and right way to use res loans without committing fraud for housing. Anyways i would say that if the deal works at a fixed 30y rate than i would probably do it that way. then in 5 years if rates are lower you can always refi. Im sure you already have a finance guy but if you ever wanna chat or need another lender who is also an investor with wealth building goals, please feel free to reach out. i am located in WA state but i operate in all states except NY and WY. Good luck on your journey to freedom Neel

Post: TO USE RENTREDI OR TO NOT??? THAT IS THE QUESTION!

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

its collecting rent like it should but thats it so far. im gonna look at Avail after a friend suggested it.

Post: TO USE RENTREDI OR TO NOT??? THAT IS THE QUESTION!

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7
Quote from @Saad D.:

@Orion Patenaude I signed up because of the Latchel product so we could have them handle maintenance issues that are emergency or nonemergency. But so far no tenant has used that service 6 months later and the rest of the platform is full of bugs. I'm moving back to Zillow rent manager for listing and screening tenants and rocket lawyer for leases and now on Baselane for bookkeeping and rent collection.

How are you getting tenants to switch to a new app? That has been hard to do.


 Well the Founder of RentRedi reached out to me via phone and that truly helped me feel better about them as a company. However i agree there software has bugs they need to work out. I think Rentredi is fine for some one who adds a few tenants a year but any more than that would frustrate me. I am giving them another shot though before i make the swap. Only because Ed Barron's phone call though. i will follow up.

Post: RentRedi Vs. Free alternatives

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

I can tell you Rentredi is a huge time waste between issues with the apps and lack of service. big thumbs down and im honestly surprised they are promoted on here. 

Post: Issues with RentRedi

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

I HAVE NO IDEA WHO IS HAVING A GOOD EXPERIENCE WITH RENTREDI BUT AFTER 3 MONTHS OF NOTHING BUT ISSUES I HAVE CHOSEN TO CANCEL. 

You will not have a problem getting them on the phone to buy rentredi but that is the last time you will recevie real service. bugs with the app, terrible service and angry tenants have lead to extreme losses of time. 

Post: TO USE RENTREDI OR TO NOT??? THAT IS THE QUESTION!

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

Update: Rentredi has proven to be absolute garbage! full of bugs in the software and an a team of fools. IM REQUESTING A FULL REFUND AND NOW LOOKING FOR A NEW SOFTWARE. I WOULD LOVE SUGGESTIONS. 

Post: TO USE RENTREDI OR TO NOT??? THAT IS THE QUESTION!

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

So I am reporting from a neutral stand point on the Rentredi software after 2 weeks of being a member. I would love to hear opinions from others who have more experience with Rentredi. I will update this post as time progresses. 

I was contacted by a Rentredi Rep after expressing interest. He was very well spoken and sold me on both the program capabilities and  the "24 hr customer service" Also he did send me the Bigger pockets pro member 50% off code that I could not find so that was great! 

After paying for the service I did have some difficulties mostly because I was expecting to use Rentredi to list my properties and screen my tenants that first week ( leasing goal the 15th, Jan. 2022)  What I ran into was the fact, you can not list or really use the site until you attach a payment account ( bank account to a property). After adding account I ran into almost week of issues verifying a simple checking account. I became fairly frustrated with the run around between the 4 different service reps. Anyway its operational as of today so i am going to chalk this experience up to a ****** start and hope for the best moving forward. I will update this with my thoughts after some more time using the website and app. 


I would love to know what the popular opinion is for RentRedi from other BP members. looking for assurance or if i should cut my losses quickly? 

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Post: HOME RUN! 45% ROI COC =D

Orion Patenaude
Pro Member
Posted
  • Investor
  • washington
  • Posts 13
  • Votes 7

Investment Info:

Other buy & hold investment.

Purchase price: $680,000
Cash invested: $80,000

Found this Gem on the MLS in the first 3 hrs of being listed! 3000 sq ft single fam with mother in law studio! had a 3000 sq ft shop (airplane hanger conversion) on the property as well as a 1000 sq ft 3 bay garage! while living in the single fam this property cash flows 500-800. if we move out then it cash flows 3000-3500 mnthly !!! i call that a HOME RUN! we threw a party on New Years and everyone that came AGREED... HOME RUN BABY!
my partner and i are pre approved and sitting on another $150k capital and hunting for more!

What made you interested in investing in this type of deal?

I am in a crazy high market so the only way to get a deal is to see value others are missing! thats exactly what this was! repurposed property for better value and ROI!

How did you find this deal and how did you negotiate it?

actually found on the MLS and figured if i captured it fast enough it may slide under other investors noses! thats exactly what happened. I let my Broker negotiate but i did make a phone call to the seller and let him no i was not going to be in any bidding wars and that my offer expired 9pm that night! i did make a very good offer 50k over asking but the rental comps with the shop on the property supported purchase price up to 720K

How did you finance this deal?

conventional with 11% down

How did you add value to the deal?

renting out the mother in law studio, two 12 x 25 storage units and 3000 sq ft shop

What was the outcome?

we are still leasing up but we have action at prices above my conservative estimates!

Lessons learned? Challenges?

There will always be surprises! be conservative with ROI estimates to give yourself room. HIRE EXCELLENT TEAM MATES NOT CHEAP LABOR! Your results will be a direct reflection of the actions performed by your entire team! From the owner down to the cleaners!

Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

YES!
PRMG residential lending in Puyallup WA! they rock! look them up and ask for Jesse shoulders! you wont be disappointed!
www.homeloansbyjesse.com

Broker: Madison Del Vigo (Top 5%) Coldwell Banker Evergreen Olympic Realty, Inc Tumwater WA
You will NOT find better!