Many thanks for your response. I have learned so much from BP community input on this and I feel better informed about the rental process. As I was responding to this, I got a call from the realtor. He apologized, he accepted full responsibility, and admitted his error for not getting the non-refundable deposit at the time the tenant was approved. He has talked with the tenant who reported that his apartment was robbed and he has reported this to the police and he apologized for not communicating this prior to yesterday. Per the realtor, the tenant requested to be allowed to move in next week Wednesday March 15, 2023. However, the realtor notified him that he must pay his non-refundable deposit by 5 pm today and made him aware that he is under contract until another tenant occupies the property. The property is back on the market as available. I have learned an important lesson on the rental process.
Thank you again!