Hey everyone,
I've been diving into the world of automation for my rental business, using ENZO to handle door lock codes and streamline communication with guests. It's been a game-changer, allowing us to respond faster to inquiries and provide clearer instructions and local recommendations for our guests.
Automation has truly transformed our business, making it more efficient and improving the overall guest experience by leaps and bounds. Guests appreciate the quick responses and the detailed information they receive, which sets a positive tone for their stay right from the start.
For those looking to implement automation but unsure where to start, my advice is to begin by centralizing your guest data using a reliable software platform. This ensures you have accurate information at your fingertips. Also, walk through the guest journey yourself—think about what information you would want and what would enhance your experience if you were staying at the property.
Embracing automation has not only saved us time but has elevated our rental business to new heights. I'm excited to hear about your experiences and any tips you might have on this topic.
Let's continue sharing and learning together!