All Forum Posts by: Nancy Sathre-Vogel

It was amazing. Just me, my husband, and our twin sons - they were 10 when we left Alaska and 13 when we reached the tip of South America. Incredible experience. The boys are 20 now.

Ain't that the truth??

I should add that I talked with my old PM for about an hour this evening. She is livid. I am not the only one of her clients that has had problems with the woman who bought her business - she has heard from a whole bunch of us. My old PM was able to shed some light on some of the more puzzling aspects of this whole thing - things that she has heard from other property managers and her other former clients. This woman is sleazy. At best.

I've figured out a lot in the past couple of days. I suspect that both the tenant and the PM were shady. I don't trust either of them. I don't know how much the PM tried to communicate with the tenant, and I don't know what the tenant is telling the truth about and what she isn't. I don't think I will ever know. 

I DO know that the PM used the deposit to cover the late fees - she sent me a copy of her ledger that says that straight up. There is NO question that she did that 2 weeks ago - on July 24, she moved the entire security deposit to her own account, and said it's to cover the late fees. 

I'm still very confused about a whole bunch of stuff here. The pet rent, for example. I talked with my old PM, and she said that the tenant did not pay pet rent - she had paid a deposit. The new PM added the pet rent into the lease, but the tenant never paid it - not once. I have the ledger starting in May 2017 when this PM took over. The tenant never, ever paid the pet rent. Why did the PM allow her to go a full year of not paying? The first I heard about all these late fees building up was May 2018.

It is entirely possible that my PM was not malicious - just lazy and unethical. I am trying to sort this out and figure things out. I have three rental units and there were issues with all three. It's very clear that the PM did nothing - no walk throughs, no drive bys, no phone calls (literally - she refuses to speak with tenants.) She made zero attempts to actually look at the houses at all. I know this for a fact. 

So maybe she was just lazy and just wanted to sit in her office and collect rent checks? It's certainly possible. But that's not what I hired her to do. I hired her to keep tabs on the houses and to be on top of things. And she did not do that. At all.

I will totally be exposing her! At this point, I am trying to figure everything out and get all my ducks in a row. Once I've done that, I will be posting reviews every place I can find. I will be filing ethics complaints with the organizations she's a part of. I will be filing reports with the BBB. I will do whatever I can to warn others to not take a chance on her.

I already have. She is heartbroken. She said I was the 6th owner to call her about the new company. I know she had 60 units, but I'm not sure how many owners. If we say that the average owner had three units, then she had around 20 owners. And 6 of us have called. That's pretty pathetic.

I fired the PM 6 weeks ago as there were a lot of issues. When she handed over the leases and security deposits is when she took the money. I'm not yet sure what recourse I have - that's what I'm trying to find out.