Update!
I wanted to provide an update on where I am with this. I wrote a letter to the company stating all of the reasons I wanted my money back (3 pages of reasons), a list of the items broken down and a statement saying I would contact all sorts of media outlets and the Massachusetts and Utah state attorney general's office. I received a call from the 'director of customer service'...Shane something or other.
He started the conversation saying he doesn't respond threats and if I wanted to be reasonable he would talk to me. If not then I could proceed with what I said I'd do and I 'wouldn't get a penny!'. Additionally there was NO WAY I was getting even close to 50% of the total back. Whatever, so I said I'd listen to what he had to say. He started by saying he pulled up my account and had the survey's that we had filled out and they had glowing reviews from us. I explained that the original 3 day seminar was good and I wasn't asking for my money back on that. The second survey was after the boot camp and we thought it was good but implementing the things we learned at this boot camp we found that almost nothing applied to the current Boston market. Hard money loan terms way off, estimate worksheets completely wrong and their strategies to find and close deals didn't work.
I also said that I had no issues personally with the coach we were assigned but he simply didn't know our market. He didn't know Massachusetts real estate laws and didn't tell us anything that lead us to finding/closing a deal. He tried to assign me a new coach that was in the Boston market and I said I no longer needed a coach and why on earth weren't we given the right one in the first place? He said we should have asked for a new coach...what? I pay that much money and you don't take the time to figure out the appropriate coach for us? Also he tried to tell me the 'system works' because it's "Pete and Dave's system, they created it". Bull sh*t...of and Christina and Tarek also came up with the exact same system and both parties decided to sell the system out of a company in Utah? Yeah okay.
Yada, yada, yada...the conversation ended with him saying we could talk in circles and his offer was to give me $10,000 or proceed with what I had threatened and again 'not get a penny!'. At this point I was done arguing with this dude and said I'd let him know. I called back and left him a message a couple of days later saying the best I could do was everything I asked for but I would take 1/2 of the cost of the bootcamp back. This was fair because we did go to the bootcamp and we used nothing else. Here is the breakdown of all costs I asked refunded.
*The Flipping Formula Platinum Package: $26,297.00 (said 1/2 of this is all I would give up)
*The Flipping Formula Upgrade to Diamond Package: $15,000.00 --> never used and this was taken away in exchange for the year long coaching at a 'discount'
*Corporate Credit Builder w/Assistance: $2,495.00 --> this was useless
*Tax Sentry Package: $2,360.00 --> haven't used, no accounting advice given and contact is a large company
*Advanced Real Estate Education Year Long Coaching $12,500.00 - been over this.
So far I've heard nothing back from him so I'll likely be moving forward with contacting the multiple media outlets I listed. Again if anyone shares my story, please let me know and it will be even better to have more than one complaint about this company.
