All Forum Posts by: Michael Patrick

Thank you all for the responses! Just an update & some gossip :). Told her we were gonna change her fridge and inspect her unit for all her other issues. Also made use of the happy clause in the letter, SO GLAD I learned about the happy clause on here. She finally confirmed an appointment for today at 12PM, however when I got there at 12:01PM she was complaining that I was late. Yes, really. She asked why I made the appointment at 12 if I wasn't going to be there at 12. She claimed she was extremely busy with other appointments made with housing authority, lawyers, and oxygen deliveries. I told her she should not expect me to adhere to her personal strict standards on time, and that she confirmed this appointment specifically (Now you see why we require a confirmation from her even when we don't technically need it)

Anyways I'm a quick worker, so I placed the fridge and was out by 12:07PM, all the while she is complaining about her schedule and how she just can't believe we were late. Again, I was done and out of her unit by 12:07PM. Extraordinary & speedy work if you ask me *pats self on back*.

Some more fun tidbits:

-She claims we infested her unit with mice when we gave her a new stove. She said there was a rats nest in there when we brought it LOL. I actually laughed and said "that is not possible, and I really hope you documented that". To which she replied, "Yes I did", so I asked to see her pictures/documentation, and she said that she didn't take pics, she only keeps a diary. Okay.

-While I was removing her old fridge, the caregiver was on the other side helping me unbeknownst to me, when suddenly the tenant starts yelling, "that' illegal! You can't help him!". Caregiver just said it's my choice and everything is fine. She was extremely nice and helpful :)

-Caregiver has been with her for only a week, and already looks miserable as all heck. You could really tell she is tired of the tenant, who goes through caregivers like crazy. Seems there's a new one every month. The caregiver was openly rolling her eyes at all the comments, trying to calm her down, even getting a bit snippy because she was getting annoyed, which wasn't exactly professional but with this tenant it's tough.

-She complained the new fridge was too small but that she was 'willing' to accept it(1.5 CU FT smaller)

-Expected me to clean up her kitchen floor, where there were stains under the fridge, as well as paper/trash. I told her it was her responsibility.

Unfortunately no, the lease does not include having the tenant move out to perform repairs (will add it). But even if it had, I am being told that an eviction is impossible right now due to the moratorium in Washington state.

She is currently month to month.

Part of my letter draft includes a suggestion to contact her renters insurance, we tell tenants they need to get insurance.

I will mention to her that if she wishes to discuss reimbursement further she needs to have her lawyer contact mine.

Thank you all so much! So glad I found this website, I am not alone..!

She is a classic problem tenant. We've repaired all her issues in a timely manner of course, most recently her fridge has been leaking, so we set up an appointment which she failed to confirm three times in three days. Then I get the aforementioned letter a few weeks later.

She is saying that we owe her $15,000 dollars for "hospital visits" due to "housing condition" (her unit is totally fine, housing inspects her unit and she has caregivers keeping it clean). She wasn't more specific. We also owe her for when she got heat stroke and had to get a hotel room. She complained about her A/C and it was replaced that day. It's really all so silly. Finally, we owe her for her damaged furniture, again due to "housing conditions". She also lists many many other minor things.

Any tips or perhaps a way to get rid of her would be greatly appreciated.

Currently my plan is to simply start tackling her list on by one, but I'm unsure of how to reply about the reimbursement. Clearly we're not going to do that. Should I not even mention it or tell her that we have no intention of paying up?

Thanks