Hi Bigger Pockets!
I am just curious what processes/tips some of you landlords might have to be more efficient with Tenant Move In/Move Out? Not only that but do you have tips for avoiding conflict after Move Out as I feel like there are always some complaints from the Move Out tenant on cleaning and repair charges even when they are extremely obvious.
Currently the process is:
-Tenant Moves in and completes a Move In Checklist (Usually they do a pretty vague job as well to be honest)
-We have to coordinate getting the Move In Checklist back either by going and picking it up or having them come meet us.
-At End of Lease, we send Tenant Move Out Checklist which they may or may not complete
-I go walk the property, trying to comprehend the vague move in checklist, take photos and notes of the current state of everything
-I get quotes for repairs, get cleaning done, then write a move out report explaining if/how much of their deposit we are deducting and send it to them
-They ultimately call or email and complain that I am treating them unfairly despite photo evidence of messes/damages they left and quotes explaining clearly showing the reparation costs.
Over all this process takes a hand full of hours and I feel like their must be a more efficient way!
Any tips? Or am I alone on this one?