All Forum Posts by: Michael David

Expensive and from our experience Proper is painful to work with. Sales folks bend over backwards to try and solve issues but their accounting department do not provide any support.  
If you decide to pay in full your golden until you file a claim, for us that was $6k/year, and if you want a payment plan / month you will end up getting charged a large fee, for us it was $600 finance charge.  Then to activate that you end up Docu Signing 3 different forms mostly containing the same information as if you are a new customer each document.  This is what tells me that if a claim was ever filed it will very likely be a painful process dealing with their accounting department.  
Every positive review on their website are from people who just found them and are happy like they found a gold nugget in their backyard and have zero experience with their accounting department or have yet to file a claim.
I am thankful for finding this discussion as it helped me realize there are multiple options for STR. So thank you to those who have shared the various options!