Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 54%
$32.50 /mo
$390 billed annualy
MONTHLY
$69 /mo
billed monthly
7 day free trial. Cancel anytime
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Maya Roberts

Maya Roberts has started 1 posts and replied 60 times.

Post: Property Management Apps/Software

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

Hey @Gerry Magrini,

My husband and I started to use Burbz.  We met @Kenny Dahill here on BP.  He was extremely nice and informative.  I would reach out to him.

Post: PM allowed lease to start after 1 month - Is this normal?

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

I never felt comfortable with a property manager, we tried a few.  I always felt like our listings went up exactly at the last moment of the previous tenant.  We even sent emails requesting them to start listing our units as soon as we got the tenants notice.

Post: whats your favorite book/manual for setting up systems

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

@Jon Jonhson,

It's not a buy-and-hold strategy book, but I always enjoy Robert Kiyosaki books.  Very applicable to real estate mindset.

Post: What are typical property management fees?

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

Good morning @Justin Dao, back when we had a property manager it really varied based on whether the unit was a new lease or a renewal.  Our PM was 8% monthly fee and a 100% of first months rent or $250 per renewal.

We eventually grew tired of the smaller maintenance fees and decided to self-manage.  Our PM in particular would not share the vendor invoices.  We didn't feel comfortable with the lack of transparency.

Post: Best Managment Software

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

@Kane G Pickrel, my husband and I only have 8 units so we are definitely on the smaller end.

We recently started to use The Burbz.  No real grievances per say, however they are a newer company so there will be some minor bumps.  Honestly, I met @Kenny Dahill through BiggerPockets and just really like his vision for the company.  He's the founder but also a landlord.  If you're looking for somebody to change the industry, it'll be him. 

Every other company we considered we couldn't get in touch with somebody to answer questions, besides their emails or little helper chat.

I liked the personal touch he provided when we spoke too.  I had a minor issue when we first joined and he immediately responded, at 9pm!  Anybody as nice and hardworking as him, I'll always support.

Post: Best Managment Software

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

Hi @Kane G Pickrel

Those are all commercial grade softwares for larger-portfolio landlords and professional property managers. I think they do a solid job of helping out their ideal clients already.

I personally haven't used any of those because my portfolio is too small.  I use a software more geared towards smaller landlords, which has been cheaper and easy.

Post: Tenant application and credit check

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

Hi @Paul NA, I recently started to use Burbz for my tenant screenings. @Kenny Dahill is pretty active on BiggerPockets and always willing to answer my questions!

My applicants pay the fee, but I also have the choice to pay for it myself.  Personally we would only consider paying if the tenants paid in cash, otherwise it's so easy to have the tenants pay instead.

I would recommend you check them out as well.

Post: To Raise the Rent or not to Raise the Rent

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

I agree with @Dante Feria.  It's rare that one of our property's taxes don't go up annually.  We only raise rents every 2 years if the tenants stay.  It's not worth the risk and typically our tax bumps are only $100-200 max.

I actually did what @Kenny Dahill suggested and asked one of our longer term tenants what they wanted.  For them, the house was great but they wanted some improvements to the backyard.  We let them decide the scope within a budget.  A few plants and string lights.  It cost $150-200 but they were willing to stay at least another 2 years.

Post: Am I stepping over the line by helping tenants build credit?

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

Yes!  This is such an amazing idea!  It builds trust between you and your tenants.  I hope it brings you the opposite of trouble, brings you good fortunes!

Post: AC leaked, caused flooring damage. Security Deposit?

Maya RobertsPosted
  • Rental Property Investor
  • Sunnyvale, CA
  • Posts 60
  • Votes 40

@Kenny Dahill and @Mark F., we always ask the tenants if they have any special equipment they will be utilizing in our rentals.  Window units are common in the mid-west but we've had people who have medical or even light manufacturing equipment they use inside. 

They helps us be proactive and inform them any damages caused will be taken from security deposit.