All Forum Posts by: Matt Miller

Thank you Erik! I will have to check these out! I started my solo-shop last summer and looking for ways to improve!

Hey BiggerPockets community!

I’m looking to start a discussion on the best systems and tools brokers are using to efficiently run their business. Whether you’re a mortgage broker, real estate broker, or running a private lending shop, what software and processes have been game-changers for you?

Some areas I’m particularly interested in:

• CRM: What’s the best CRM for managing leads and clients?
• Loan Origination Systems (LOS): What works best for mortgage and private lending?
• Email & Marketing: How are you handling outreach, automation, and social media?
• Accounting & Finance: What tools make bookkeeping and financial tracking seamless?
• Hiring & Onboarding: Any platforms or strategies that have helped you scale your team?

I want this to be an open discussion where we can all share resources and insights to help brokers build and grow their businesses in 2025. If you’ve found something that works (or doesn’t work), drop it in the comments!

Looking forward to hearing what’s working for everyone!

Hey @Brian Rocha 

I’ve been reading through your posts and responses—lots of great insights here!

There are many ways to structure these deals, and in most cases, you can secure better terms by including the rehab costs in the loan. The good news is that you only pay interest on what you use—so if you don’t tap into those funds, you don’t pay for them. You have full flexibility to use none, some, or all of the rehab budget.

If you have any questions, I’d be happy to discuss how we structure our loans to best fit each client’s needs. Every situation is unique, and we work with strategic partners to provide solutions for almost any scenario. Let’s connect!

Hey Vincent! 

Some good resources here! I am a hard money lender and these suggestions are pretty spot on. If you add in a renovation budget to be financed, you typically get better terms. Even if you do not use it, you can have it available. Most of the time you do not pay on it unless you use it. 

Happy to discuss further on how we structure our deals!