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All Forum Posts by: Matthew Wyn

Matthew Wyn has started 2 posts and replied 16 times.

Originally posted by @Account Closed:

So she has always been on time and now she has paid you $1100 of a $1000 rent for being seven days late?

I would have just said "Happy New Year don't worry about the $5."

The time it took you to write the post was worth more than $5.

That's what I would do this once for a tenant with good history and it being $5, and since she paid the full $1000 rent. I would enjoy the $95 late fee successfully collected. 

I also would never accept partial rent that's hundreds of dollars off- as that could prevent starting eviction. Full rent a handful of days late with late fee just the once... I'd say it's lucky.

It does seem laughable that a $70K salaried tenant doesn't have access to $5- with savings, credit cards, loans, friends, penny change, or whatever. Sounds dreadful with money at best, but I'm glad you recouped at least your standard rental rate plus some of your late fees.

I hope she's able to pay you next month.

I feel for you. I have my first tenant right now who had a failed payment, so I'm crossing my fingers for myself too.

Tenant says his money wasn't in the account. (Payment website said the error was "customer placed a stop payment"-- not insufficient funds.)

He asked to pay by paper check. We'll see if he indeed pays by paper check and if it bounces or not. 

Originally posted by @Andy Robison:
Originally posted by @Matthew Wyn:

The rental payment site looked into the error and found the cause of rental payment to be:

"The customer has placed a stop order on this payment.""

Next stop... eviction? I do have a lease.

 You said earlier he is your roomate. Have you simply asked him whats going on? What does your lease state is the next stop for late payments?

No response from him yet- he travels a lot and isn't in town now. 

Since the error is "customer placed stop payment," I'm guessing this is worst case scenario and he purposefully chose to stop the payment.

Yes, the lease specifies serving a cure or quit notice if not paid 5 days after due date.

The rental payment site looked into the error and found the cause of rental payment to be:

"The customer has placed a stop order on this payment.""

Next stop... eviction? I do have a lease.

Originally posted by @Account Closed:

I take a huge amount of payments with a company I own.  Things are not quite as perfect as you might think.

Was the payment automatic?

If so it could be as simple as the card expired before it was processed.  He could have gotten a new card from one of the many banks that have had to issue new cards because of date breaches.  There could have been a system problem.

Did it say "payment failed" or "insufficient funds"?

First thing to do is to find out what happened.  It might not be anything.

It's automatic by verified bank account through a rent website payment site, yes. It's through ACH transfer, not a debit/credit card.

The payment website said "payment failed." That's all the access they give me to the error. 

I do hope it's an ACH transfer error or something easily explainable and not a nightmare waiting to happen.

I officially have my first "failed" rent payment from a tenant.

I use an online payment system where tenant's automatically pay rent and have verified their bank accounts through that site.

I've had this tenant/roommate a few months now.

This tenant's rent payment was processing via ACH transfer on the payment site a few days, then the payment failed.

I'm really floored. I've never had a tenant not pay, let alone have a failed payment.

What would you do if you were me? Get a lawyer to start eviction asap? I'm lucky in that it's a roommate situation so things should be easier. I'm also just floored that this tenant/roommate has paid before, has never had any evictions/bad rental history, is helpful, etc. then has a failed payment. 

I'm hoping this tenant's bank screwed up and not that the tenant had insufficient funds, but I'm not hopeful.