Now rethinking my decision to sign on with them in 2018. I am still with them but am looking into other options at this moment. I would have recommended them until I learned of changes they are making.
Now they want to impose the concept of "dynamic pricing" wherein the homeowner allows them to utilize an algorithim that will override the owner's list pricing pretty much at anytime. Its not a new idea in the booking world but in my opinion its not good for most homeowners. Presented or spun as a way to increase your bookings and therefore your income, it will instead, for many or most, erode their margins. I know my market and property and I set my original prices 20% above their initially recommended rates and I'm booked solid, with perfect reviews. By design, the dynamic pricing should work well for them. I'm not a hotel chain with lots of inventory, it will not work for me.
I primarily signed up with evolve because it allowed for me to have one point of contact (a single company) for multiple websites (AirBNB, VRBO/ Homeaway, Flipkey and their own. Their 10% fee was acceptable to me. Their contract gave me the sole right to set pricing, both list and if I wanted, a discounted rate. (Inevitably, they tried to arm twist me to go with their pricing. Their argument for their forcefully suggested pricing was a bit disingenuous and falsely premised).
Short of my issue with their ability to soon set prices based on their algorithm, I like working with them. They have some innovative ways of dealing with things deposits for damages, insurance, etc. Some of their team can be smarmy or patronizing ( accompanied by extreme ignorance) but most are stellar and have good to great customer service skills. I recently found that key amenities like a spa, heated pool and outdoor gas grill were not listed in VRBO/HomeAway and Airbnb sites. I have no idea how this happened and neither do they but they have promised to correct it.
