@Mariusz Bojarczuk
Really simple on this one.
If he lives in your house (which he does), and has possession of the premises (which he does), and if you have ever collected rent from him (which you have), then he is your resident and that is exactly how the courts will define this relationship. This means that any of your actions moving forward to evict this tenant must be in accord with the statutes under Massachusetts General Law, MGL. You need to know these laws. The courts have made this clear. Not knowing the law is no excuse for not following the law. Welcome to Massachusetts.
Your no-fault notice to quit better have happened before your both started speed-dialing 911 because the tenant is right. If you have filed to evict him AFTER there are documented calls to the police, then they do have a retaliation case against you. This means they can appeal to the courts and easily get up to 6-months free. It also means that you may not take any eviction actions towards them for the next six months. No increases, no "hey can you pay some of the utilities", nothing. If you push this issue, they could further file a TRO (Temporary Restraining Order) and actually ban you from interfering with the implied warranty of habitability and their peaceful quiet enjoyment of the premises. Watch the movie "Pacific Heights" with Michael Keaton. Yup, this could be you.
Now for the bad news. You do not have a written agreement.
DO NOT CHARGE him for utilities!!! Under Massachusetts State Sanitary Code charging someone utilities WITHOUT a WRITTEN rental agreement is illegal. If he has not been paying your utilities while he has been your tenant, he does not have to agree to do it now. Especially, if there is no written agreement, you cannot even charge for utilities. I have seen several cases where the landlord actually had to pay the tenant for a prorated portion of the utilities from the date they moved in. For a light read on where this all went wrong check out our BLOG post The “Landlord” Lone Ranger.
Some other useful BLOG reads are Landlord Tips: 8 State Sanitary Codes Landlords Need To Know For Managing Rental Properties and for a list of the Massachusetts Legal Landmines, please read Is Your Residential Property Manager Well Trained?
Mind you, I am not plugging our property management company for your business here. We write these articles to HELP landlords just like you to navigate the rental business through choppy water without getting blown out of your boat. I know, none of this, was good news. But better to hear it now before stepping square onto a legal landmine.
What to do?
First, just relax. Getting worked up, worrying about things you cannot change, and saying something bad is only going to fan some flame to spread and make things worse. If possible, try to politely communicate to defuse the current situation showing dignity and respect (if you both are calling the cops, it may be too late). No "self-help evictions" here. There was a reason you rented to this person in the first place, try to stay in that "happy place" until this all blows over.
And finally...
NEVER, NEVER, EVER, NEVER rent to someone again WITHOUT a written rental agreement that clearly defines the roles and responsibilities of each party in the rental transaction. EVER, NEVER, NOT NEVER!!!!
Here are a few Massachusetts Attorneys I highly recommend when the courts finally do re-open. I have worked with both of them and they do great work.
Mark Burrell, Esq. (Tenant/Landlord Specialist)
Inessa Shur, Esq. (Tenant/Landlord Specialist)
(cannot post contact info in a reply on the forums, sorry)
@Lien Vuong
@Douglas Snook
I absolutely agree with Doug and Lien. Any payments you accept moving forward must be documented and written on the front and back of the check as "for use and occupancy only". Sounds like a tough spot right now, but you will get through this. Inessa can help you with a written lease. She's great. Mark is great in court too.
Best of luck in getting through this.