2 years after last respond but this is my experience with AWB
My 2 cents after buying and owning for 3-5 years several properties from AWB in Columbus and Cleveland.They're not even worth 1 star. My big mistake was to trust pushy Sales AWB staff and not doing research at all. Be careful. If possible only buy in your own backyard. Don't trust high ROI. Higher ROI more maintenance and end up with braking even or being in the red. Always research area, crime, school district. It looks like AWB going for higher ROI on paper but the low end rental nightmares. Inspect properties, even get home inspectors, it"s worth to spend $300-$500 than get into nightmare. Run property comps. Take a drive around area during day and night. Ask yourself question can I raise my family in that area? Can I walk around area at nighttime? Interview Property Management, research them on the web. So far I had horrible PM's. If tenant in place check with PM copy of the lease and quality of the tenant. One property which I bought with tenant, as owner I was responsible for water and sewer which is BS on single family home. Protect yourself with monitoring utilities or PM can do it, for extra cost. Schedule with PM to inspect property with pics once per 4-6 months even on your dime, its worth it. In Cleveland area recently spoke with 3 PM's with good reviews and guess what, they said no to manage my 3 properties. AWB stuff its great during buying process but after that be on your own. If you want to buy property, I would say only buy from licensed by the state brokerage firm with proven record. I noticed Dan W gave 5 stars guess what, he worked as salesman for AWB. If possible keep contact with PM as often as possible not only via email and calls but face to face.I remember slogan from AWBCEO buying remotely its another BS.
Hope this will help you before making investment decision and also will help you if you’re already in it. Look into best quality PM for the the area. I can’t help you at this time since I’m in process of changing to new ones.
Mark