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All Forum Posts by: Malachi P.

Malachi P. has started 4 posts and replied 22 times.

What's weird is we had the listing posted in August and many people filled it out. Had to take it down and clear up a few things and now that its back up, we aren't hearing back after sending the form.

I guess we're going to be trying Open house format next week and see what happens. Seems to be the general consensus here. Thanks! 

Thank you, I have definitely been looking to condense it!

Thanks Paul! We do have a video but haven't found many listing sites that allow us to upload it. Do you have any recommendations? Or do you just link the video in the description? 

Quote from @Joseph Beilke:

I do not think your questions are out of line. But I can also see why people would not want to provide some of this material facts before seeing the property, you are putting them on the defensive. I think a slight adjustment might better suit this goal. When some one inquires about the the ADU, maybe try sending this form and giving them a showing window. Let's say Saturday Jan 14 you will being doing showing, "to lock in a time to view the property please fill out and send back with your available times and I will provide you with a 30 min slot".

Maybe this approach will change their mind set about filling out the form. They are not being told "no" before viewing, it just becomes their ticket to a time. 

Name/ Phone Number & Email

Desired Move in Date?
Desired lease term? 6 or 12 Month or other,  please specify 

I would also maybe reduce the number of questions.  I would change most questions to statements.  For instance I would state that a bankruptcy may not disqualify you, but a credit and background checks and a min score of 620 is required.

and/or

A income verification will be done and minimum income requirement of 3x times rent is required.

and/or

This is a smoke free property.

and/or

We allow 2 pet on a case by case.

and/or

For additional consideration please free feel to tell us about yourself or anyone else in your family that will be staying on the property.

Sometime the approach is as important as the question.  Good Luck!

Thank you. I have been trying to find ease to condense it and reduce “questions” this helps a lot!
Quote from @Dan H.:

My experience is pre-screening questionnaires work where most LL require them and do not work where very few LL require them.  We do not require a pre-screen questionnaire because they are rate in our market.

We do not do individual showings.  We have an open house.  We send a reminder to each interested party about the open house an hour or two before the open house.  The open house creates a perceived frenzy that encourages immediate applications.  We virtually always get a qualified application in our first open house.  I will say that we are in a very low vacancy market where there are more tenants than available housing.  

During Covid we had to do individual showings.  

Our open house gets nearly everyone stating they will submit an application, but if they do not submit it immediately, I would estimate it is maybe 1 of 5 applicants get submitted.  Fortunately, about 25% submit applications immediately.  Our open houses are usually scheduled for 1.5 hours but we usually end up staying 2 hours.  We virtually always get a qualified applicant from the first open house.  Note to get a qualified applicant often requires more than applicant.  Even with charging for applying, we still have around 50% of applicants not meet out qualification standards.  Fortunately, we typically end up with 2 to 5 applications at the open house.

During the 1 on 1 showings during Covid, nearly everyone that showed up for their scheduled showing stated they would fill out an application.  About 1 in 10 filled out the application immediately.  Of those that did not submit application immediately, there was maybe 1 in 10 submitted an application later.  We confirmed with each potential applicant an hour or two before the showing and still had a high rate of no-show (maybe 30%).  It is incredible how many of the people who missed their appointment still desired to be re-scheduled for a showing.  We do not re-schedule as someone that does not make their appointment is not someone that we desire as a tenant.  I would estimate that we had 30 thirty minute scheduled showings (about 20 actual showings) to get a single qualified applicant (~50% of applicants qualify).  This amounts to 30 showings (20 who show up), 15 hours of scheduled showings (10 hours with tenant showing up), 2 applications received, one qualified application.  It is very inefficient compared to having an open house.  Without the perceived frenzy, we have a significantly lower rate of applications received.

It is critical to charge for application.  This reduces unqualified applicants.  It also reduces bogus ESA applicants if combined with an ESA policy.  Applicants do not want to spend $35 to find out that their application is rejected because they do not have a legitimate ESA.

Good luck

Thanks! I will definitely consider open house format for those unwilling to submit the form. Hopefully I didn’t miss the opportunity for it though as I already lost the interest of many whom I sent the form to. 
Quote from @Rene G.:

Hey Rene, there is no “third-party” it’s simply a google form and the person seemed to misunderstand or be unfamiliar with google forms. I explained to them what it was and also gave them the option of applying straight through Zillow instead if they were more comfortable with that. They didn’t reply again.

I have recently listed my first rental unit (a LEGAL/permitted ADU in Utah.. many basement/in-law rentals here are definitely not legal/permitted) and am trying to pre-screen inquiries BEFORE scheduling showings with them. I tried to show first for a few weeks and it was simply a massive waste of time, between the no shows and unqualified applicants. But now I am unable to get any submissions after sending prospects my screening link which I created with google forms.

I know there are a lot of similar posts but I can’t get over some of the replies I’ve received after sending the form which asks (seemingly) standard/basic questions. I would greatly appreciate your feedback
-
“I see that (my google form…) is from a third party company - can you tell me more about it?”

-

”I went to fill the application but it seems a bit out of order in the steps of inquiring for an apartment (for me). I'd prefer to see if the place interests me first and have a genuine conversation. I also believe initial trust is best built and seen in person and then followed up/backed with the serious details of credit etc. to be sure someone is being authentic.“

-

”As a tenant - I would like to go and look at the property before filling out all of that information. I understand it helps deter people who aren’t serious, but for me, it isn’t worth the hassle when I found other places that were in the same price range that were willing to show me and have a conversation after, if we mesh well.”

____________________________________
My screening form questions are listed below. Would you say the form is doing its job and removing these people from the serious inquiries? Or am I missing out on potentially great renters by giving them a 2 minute “hassle” of a google form (in order to save myself hours of hassle)?

-Name/ Phone Number

-Desired Move in Date?
-Desired lease term? (6/12mo)

-Are you willing to undergo a credit and background check?

-Is there anything that may come up on these reports that we should be aware of?

-What is your estimated credit score (we have a minimum credit score limit of 620)

-Total number of occupants that will be moving in (including any children)?

-Annual Household Income (we have a minimum income limit of 3x rent)?

-Will you be able to provide proof of income for the last 2 years? (W-2,

-Have you filed for bankruptcy in the last 7 years?

-Does anyone in the household smoke? (This property does not allow smoking).

-Number of Pets (we allow a maximum of 2 pets)?

-Any additional information you'd like us to know or take into consideration about you.

Post: Feedback on Rental Listing

Malachi P.Posted
  • Posts 22
  • Votes 11
Quote from @Blake Bratcher:
Quote from @Malachi P.:

I listed my first rental unit in July or August and received hundreds of inquiries within the first few days, about 20 applications by the first week, and I got a signer 2 weeks in. Unfortunately, we then had an issue with the City and had to put a halt on everything. Ended up terminating the lease and refunding the renter who has now found other residence. We have now resolved everything with the city and are permitted to rent out the unit.

I relisted it about 2 weeks ago and have had very few views/hits. Maybe 10 inquiries total, 5 showings (none of them are going to work out, missing income limits etc...) I'm not sure if it should be attributed to the Holidays, or something else, but here's the current listing, which is almost identical to the summer listing (just added more wintery wording such as "cozy up by the fireplace..."). Feedback would be greatly appreciated!

https://www.zillow.com/homedet...

https://homes.ksl.com/rent/det...

 Hi Mi Malachi. First of all, your listing looks great! Professional photography, appropriate staging.

When we were searching for tenants for a rental back in the colder months last year, one thing that brought a lot of activity was offering out the first month rent as free. This helps combat the slower rental season that we see annually right now and helps people with moving expenses. We also covered the initial pet fee, as our now tenants had 2 dogs.

If you can swing it financially to do so, it doesn't hurt. Good luck!

We've added a move-in special to see how it goes, so far there is a little more activity already. Thanks for the input Blake!