We started buying this year and have three properties. One came with tenants, one is mid remodel and one we filled in June on a 12 month lease. So, until now, month 5 of that 12 month lease things have been fine. PM has done monthly inspections and had to stay on their case about keeping the property less junky, but no property damage or late rent.
Cue incident 1. On Friday morning, tenant calls me to tell me that when moving their bed to change the sheets, they found mold. I send handyman over to inspect the situation and he said the mold is literally only where the bed was but he (and tenant) think there might be mold behind the sheetrock and arrange for him to come back Monday (tomorrow) morning to remove the sheetrock, check for moisture behind and replace/repair. PM and myself feel, based on the description, that this mold was probably tenant caused and that we should show up to survey the process a bit and provide tenant with information about mold and airflow, as well as a dehumidifier, and have them sign an addendum to the lease that they are responsible for any reoccurrence of mold that they create via furniture placement etc. I inform them that one or both of us will be there.
Aaand incident 2. Evidently, during inspections my PM has been particularly concerned about the appalling dirtiness of the oven and stove and taught them how to use the self cleaning oven. SO, I get a phone call tonight from the tenant that, because we are coming in the morning, she ran the self cleaning feature *per PM's instructions* and the oven set on fire, and the FD was at the property. Her story is that they ran the self cleaning feature, the oven set fire for no reason, and that the FD says the home is not safely inhabitable for 3 - 4 days, her property has smoke damage, and the stove is "totaled."
This honestly sounds like a load of BS to me. A brand new oven spontaneously set fire for no reason during self cleaning mode, the fire did not leave the oven, but the home is unsafe for four days and her possessions have smoke damage? I told her to leave everything as it was (they wanted to throw away the stove tonight) and that I and PM would be there in the morning to assess the situation. I definitely think they are lying and that they are possibly wanting to pursue me for a few nights of of lodging and damage to their stuff, though our lease is pretty tight in that regard. I left a message with the FD requesting the report.
Okay wise and experienced landlords. Advise me! What do I look for and what do I do tomorrow morning ?! My PM will be a big help, but I want to be prepared myself going in there tomorrow