Appreciate your input and wisdom if you've got similar unpleasant selling experience.
I am selling my primary residence and still live there now. An inspection was conducted by the buyer two days ago. We were required to leave the property during inspection. However, when we returned home after the inspection, we noticed the buyer/inspector/buyer agent did not shut down our gas fire place and wall oven before they all left. Additionally, the wood border in the kitchen was also removed from the original position and the nails on the wood may potentially hurt my two young kids. The buyer probably brought kids to our house and they left pop corn residuals on the floor, stairs and master bathroom.
We were so shocked, so we filed oral complaints right away. Surprisingly, we learned that the buyer's agent did not stay at our property during the entire inspection but left early due to his personal issue. Our property was left unattended when those people left. The agent was supposed to check the property and ensured safty. However, this is not the case.
Before we started to sell the property, I corresponded with my agent by email and agreed to pay 2.5% commission to the buyer agent. We've never signed any official legal documents about sales commisions. Now, we are wondering if there is a way to reduce the commision to buyer agent because we are not satisfied with his service at all. (The buyer made an offer to us right after the open house, so the buyer agent didn't really make too much effort.)
Any feedback or suggstions will be highly appreciated.
Thank you,
Grace