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All Forum Posts by: David Oberlander

David Oberlander has started 3 posts and replied 16 times.

Thanks Brandon

I could not post my original reply properly because of the way the forum software works.  that post from the 9th was supposed to be each of David H's points followed by my counter argument.  Apparently I need to click on the "Bold" icon at the top for my answers but now i can't turn off the bold LOL  (seriously you need better software.  Ever hear of vBulletin??)

But that's not what Rubelyn P. told me in her PM about deleting it.  She claimed I had advertising in the post.  Told her I was writing you and Joshua.  Had she said what you said  (hey the bolding stopped)  I wouldn't be so grouchy.   Do you understand?  Telling me it was deleted for having advertising is a lie and I hate people who lie to me.

David

I replied to David H.'s post of Aug 5th last week but somebody deleted it (the post directly below his).  I made point by point rebuttals of all his comments.  I included links to research papers and other articles on the web about Airbnb.  It showed how bad Airbnb really is.  Somebody working for Airbnb had that post deleted.  I've already written to Joshua Dorkin and intend to fire off another Pm to Brandon Turner.  If it's not re-instated today that shows you how much Bigger Pockets has fallen.  

[post edited]

Originally posted by @David Hays:

Wow @David Oberlander... While I completely understand your feelings here, and how you would not consider Airbnb to be the best result in your own cost/benefit analysis, you could not be more wrong about Airbnb. 

If your muni assesses those taxes you´re concerned about, it´s your responsibility (just as any other person representing their self-employment income) to handle your taxes. I pay my taxes just fine, and have had no problems. 

Of course, it's the "hotel's" responsibility to collect and pay the taxes but since Airbnb neglects to inform their Hosts of that how many are going to be on the hook when their muni catches up with them?

You´re complaining about their 3% fee for hosts? You realize that this is no more (on average) than you would pay for any merchant account to accept credit cards, AND you have the benefit of a global booking engine and PMS to boot. 

I'm actually complaining about the 12% they collect from the Guests in addition to the extra fees and Host charges.  And what would I want with PreMenstrual Syndrome?  Do I look like I have a uterus??

Engines like Expedia and Booking.com charge hotels anywhere from 15-40% of their bookings, for reference, so 3% is hardly a burden to bear. 

Priceline charges 15% and Expedia 25% for example.  But if you're a 20 room hotel with empty rooms then it just another expense.  Plus I've seen Expedia charge 25% higher for the same room.  So it doesn't come out of the hotel's pocket.

Who told you Airbnb makes a practice of removing bad reviews to ensure everybody´s rating?

How about Boston University? 

http://papers.ssrn.com/sol3/papers.cfm?abstract_id...

 I can tell you for absolute fact that that is untrue - we´ve experienced some dreadful reviews, and have left a few of our own, and barring inappropriate language nothing has been censored. 

Guess again!

http://maphappy.org/2015/05/why-you-really-cant-tr...

Now link your listing on Airbnb here so everyone can see your reviews.  Bet you're averaging 4.5 stars or better ROFLMAO

Their insurance policy is perfectly functional, and I´m not sure where you´re saying ¨nobody´s been able to use it¨, and verification is performed by providing an official ID linked to matching social profiles. 

Here's the insurance answer.

http://www.tnooz.com/article/homeaway-thinks-1m-ai...

And do you really think I'm stupid enough to give out my driver's license and SS number

over the internet.  LMAO

Look for problems and complaints, and you´ll find them (usually perpetuated by people who´ve had little exposure). Like I´m said, I´m really not trying to convince you one way or another - and I´m sorry for the bad experience you´ve had thus far - I´d just rather not see misinformation perpetuated.

Misinformation?  The only one I see spreading misinfo is you. Oh and the Venture capital people who put money into Airbnb recently.  Airbnb is on track to LOSE $150 million this year.  An accountant told me 30 years ago the value of a business losing money.  "It's worthless" and not worth 24 billion.  But you don't see is that those VC guys are working on the Bernie Madoff finance plan.  They'll cash out of this Ponzi scheme after the IPO hits next year.

Time for an update.

Our tenants have agreed to vacate the property by Aug 2 and we agreed not to follow thru with legal action.  As our lease agreement was written by the Florida BAR association.  It includes sections that do not allow subletting or running a business out of the rented property.  I doubt that we would have had any problem getting a court to evict.

I also doubt having any problems in renting it out again. Last time (in December) I posted an ad on Craigslist at 9 Am on a weekday.  Had the first inquiry 20 minutes later and by 6 Pm that night had seven showings and 5 applications filled out.  Had to shut off my rental phone after that and had over 20 messages in voice mail.  Yes, I keep one cell number just to rent out properties.  Actually ending up renting another property (a more difficult place to rent) to one of the other applicants.

For those whose asked about our renting it out thru Airbnb I have multiple reasons to never use them.  

The first ones concern the property. It's in what St. Petersburg calls a Traditional Neighborhood.  That means the uses are restricted and I only fight city hall when I think I have a chance.  The limited extra income is not worth the trouble.

Who's responsible for collecting the hotel taxes?  Not Airbnb.  The sales & use tax runs at least 20% for this location but hey wait until the government fines you for not collecting them.  But Airbnb will take 3% for their service.  LMAO.  (and collect an additional 12% from the Guests.)

Their review system is worthless.  It's been proven that Airbnb removes negative reviews.  That's way everone has a 4+ star rating.  LOL

Their insurance?  It's a secondary policy that MAY only pay off after your insurance coverage ends.  No one has been able to use it yet.  (good luck)

Guest verification?  Same as their Host verification.  If you've got a Paypal account you're good.  And I know crackheads with Paypal accounts.  YOU DO NOT NEED A CREDIT CARD!

Customer service?  They haven't responded to my email yet.  Not even a "Shut up and GTFO" letter.

So, with the exception of a nice website what does Airbnb do for you?  I don't see anything of value there.  There are many better places to rent out vacation rental properties if you are professional.  And not just an idiot trying to make a quick buck.

And for those who have asked Airbnb's customer service phone number is 855-424-7262.  I wish you good luck.

Time for an update.  The time stamps I see on posts are PDT not EDT so it's now 6:30 PM and my original post was around 9 AM.  If anyone can tell me how to fix this I'd appreciate it.  It's only my second post after 7 years lurking here.  LOL

Anyway, at 11 Am arrived at the property and posted 2 notices giving the tenants 7 days (one with cure, one without) to vacate. On July 29th, I'll let the court clerk tell me which one was correct and then evict them.  The eviction is almost automatic.  The tenants are so busy they haven't been able to return a phone call after almost 8 hours.  Maybe they're dead?  LOL See I can make a joke, too.

Found a telephone number buried deep in Airbnb website and they then gave me customer service's number.  Took them 20 minutes to answer but they did.  I was very gentle with them.  Three hours later they got back to me with an email that included this

"Thank you for contacting us regarding your concerns with your tenant's listing.

Airbnb is an online platform and does not own, operate, manage or control accommodations, nor do we verify private contract terms or arbitrate complaints from third parties.

We do, however, require hosts to represent that they have all rights to list their accommodations."

Where I come from we call that a steaming pile of dog$#it.  How did they verify the representation?  LOL They didn't, of course because that would take someone actually doing work.  And all of 5 minutes.

The more I investigate Airbnb the worse they look.

I'd like to thank everyone for their comments.  I'd be here all night responding individually.  Some are funny, some are helpful, and some of you are from outer space.  Especially those of you that think Airbnb "Insurance" is actually worth the paper it's written on.

Good morning, BPers.  Hope your weekend is going better than mine.  As you can see by the subject line, tenants at one of my rental properties have decided to increase their income by renting out rooms at the house they rent from us.  It's a duplex.  The tenant next door called yesterday and told me he thought they were having various people coming and staying for the past month and that he hadn't seen either of the couple living there for a week.

It took less than five minutes to find the listing for our property on AirBnb and to start reading the 31 reviews they have received (almost a 5 star average) for the "property" they "own".  LOL  (no, actually I've been doing a slow burn for about 16 hours)

So, what do we do next?  As they are in violation of their lease, various city ordinances, building codes, etc I intend to shortly ride over there and slap a 7 day vacate notice on the front door.  Then should I sign up on AirBnb as a guest and leave a "review" telling people not to try booking a room at this "hotel" and that those who have booked up already need to request a refund?  Yes they have reservations booked thru September.  I'm sure my insurance company would love handling a claim from some one getting injured there.

The thing is I kind of like the AirBnB concept.  As I intend to add vacation rental properties to our holdings and use them for bookings.  But this proves to me that AirBnb has no way of verifying owners or renters at properties listed there.

Anybody else have this situation occur? Or have any suggestions or comments as I'm open to any ideas.