Quote from @Dmitriy Fomichenko:
@Lisa Eisenhauer,
Yes, this is known issue, most local banks will not be able to help you. Go to Solera National Bank or Titan bank, both of them specialize in accounts like this.
Who established an IRA LLC for you? Didn't they provide you with the guidance on how to open bank account for the LLC?
Dmitriy, THANK YOU, THANK YOU, THANK YOU for responding to my question and for suggesting some banks! You are officially my hero! Thank you Tom and Dawn for sharing your experiences with Solera too. I really appreciate it!
I went to my local credit union, Wells Fargo, and United Bank and each one turned me down after "checking with legal." For anyone interested, here's what happened at each bank:
1) The credit union turned me down because 1) the LLC isn't local, 2) they had no way to enter an IRA as the owner of the account in their system, and 3) they were concerned about not being able to control my appropriate use of the funds as manager.
2) Wells Fargo - I went to the local branch who didn't have availability to meet with me and sent me to the next town over 40 minutes away for an appointment with a "specialist" who could help me. Wells Fargo ultimately turned me down because my specialist was completely clueless in general, and because she failed to accurately relay what I was telling her to her "internal contact" on the phone. She wouldn't put her on speaker phone and wouldn't let me speak to her on the phone directly. This created a mess because I was trying to correct what she was saying. The local branch manager got involved, couldn't understand what I was explaining either, didn't want to admit it, and got defensive and shut down when I tried having my attorney explain it to her in a different way. She actually refused to talk to him and so I put him on speaker phone so she could hear what he was saying. It was an awful experience. They had ZERO interest in learning about something new. My attorney asked the bank manager for a contact for a business account specialist (since this is Wells Fargo, after all) and they gave a number for another branch over an hour away. The big hangup for them was entering the IRA as the account owner, and me as the manager. They had never been asked to do this before and, like the credit union, met a roadblock based upon how the field in their system was worded or set up.
3) Union Bank - This bank was actually the best. The manager has worked there for over 37 years and said she has never heard of anything like this before, but she was willing to listen, learn something new, and work with me. She called legal directly and tried to convince them but they said no. They said they couldn't identify an IRA as the owner of an account and were uncomfortable with this unconventional request. They too had some issue with a field entry in their system. (I might call her back to ask her to remind me why this made legal so uncomfortable.)
I ended up going with Titan rather than Solera only because when I called another law firm, they said they have a close working relationship with Titan and would recommend them. So when I got off the phone with the attorney's office, I called Titan, had a good experience on the phone with them, and went ahead with setting up an account. So I didn't choose Titan over Solera, I just contacted Titan first, they worked out, and I never even called Solera.
So for anyone reading this, the difference between Titan (and Solera) vs. other national banks is that their application for a business checking account specifically asks if you are trying to set up an LLC checking account for an LLC owned by an IRA, and if you check "yes," then you have the opportunity to enter the IRA custodian's contact information and clearly identify that the IRA is the owner and that the manager of the account has 0% ownership interest of the LLC. National banks do not do any of this, and do not even know what an IRA custodian is.
Oh! I forgot to mention that the thing that seemed to spook all of the national banks I went to the most was the "FBO" in the "IRA custodian's name FBO my IRA, acct. no. 12345678." There was something about that "FBO" that none of them liked. The women at Wells Fargo didn't know what "FBO" stood for. (It's "For Benefit Of" in case you're reading this and don't know either...)
I watched YouTube videos on this topic where they say not to mention that the LLC is owned by an IRA when you're trying to set the checking account up, or else you'll receive the push back that I received. However, I'm not sure how this is possible to not mention the IRA... As a disqualified person, it's important to me that it be 100% clear that I am merely the manager of the LLC and not the owner. Thankfully, Titan Bank addressed all of these concerns and I don't have to worry about it anymore.
I did hear that Chase Bank will do it but that their process is a pain and requires a bunch of workarounds in order to make it happen.
Anyway, I hope this helps anyone reading this! Bottom line: Skip the regular banks!
Thanks again to everyone who responded to my post! You have NO IDEA how much you helped me!