I'm lost on how you know this story entirely when you weren't the agent. The agent, who's name is Nicole told us that we HAVE to put a deposit down just to fill out the app. I spoke to your her boss Mike yesterday and he said he does the same thing. He requires people to put down the deposit just to fill out the app. I went to your office yesterday and some lady gave me an app for a different property and told me I am NOT required to put a deposit down just to fill out an app. Which means Nicole lied to us.
And yes I did come into your office. You have to get buzzed in. I came in at the same time the lady filling out the application for cleaning came in. It was 2:40pm. And there was a black guy sitting in the chair to the right of the door looking at paper work. So for you to speak on the story, please know the story.
The problem is Nicole lied and said we have to put the deposit down just to fill out the app. If we put in the application, with the fees and no deposit. Then after we got approved we put the deposit down, we'd know we couldn't get our deposit back if we changed our mind.
But you agent clearly lied when she said we HAVE to put it down to fill out the app.
If she didn't lie, there would be no problem.
So if you weren't there for her to tell us, you HAVE to put the deposit down to fill out the app... Don't speak on what you THINK you know entirely.