I have a tenant that recently moved out. I had left a cleaning list with the tenant and didn't get a chance to do a walk through before they left. Need less to say they didn't put a whole lot of effort into cleaning anything. There was writing in the shower wall (played tic tac toe), oven was bad, fridge dirty, pet hair on most of the baseboards and an odor. I hired 2 cleaning ladies to come clean I also had a professional come clean the carpet. So a couple days pass and the tenant is asking for the deposit back. I let her know that I had to hire someone to clean and that they didn't clean anything. She felt that as an owners that we're going to clean it anyways for new tenant. I also mentioned the odor and hiring a pro to clean carpet plus all the pet hair. She said pet deposit would cover that, which it does but the odor has never left. I called a company that specializes in moisture/odor removal and after inspecting recommended I have carpet pulled and replaced. I have pulled the carpet and will be going back with laminate. So my question is how do you determine how much of that replacement cost is on the tenant? Do I also break down cost of cleaning like the oven, the wall writing, the fridge, plus the rest of the unit or do I just wrap that all into one charge? BTW this is my first tenant to move out and was hoping it would go a lot smoother. I am in East Texas if that helps.