All Forum Posts by: Kyla B.

Ontario, Canada. We have a tenant scheduled to move in today. They have already paid first and last months rent. Part of the lease agreement was they were to arrange to take over the hydro payment prior to moving in. We confirmed numerous times they needed to arrange this by yesterday at 4pm. I called the utility company this morning, the tenant still hasn't done it. I call the tenant this morning and she said she was about to call the utility company. We wait and wait. I finally call the utility company again and she still hasn't done it.

I presume she will want the keys soon, but what do we do? It already sounds like the hydro company will be charging me for the first 3 days of February at minimum. Can I charge for this in addition to rent? What if she never sets it up? Can I deny her moving in? Can I just return first and last? We already told our other applicants that the unit is now unavailable after we have a signed lease agreement.

We are first time landlords and are very concerned. I can't find the answer online and tried reaching out to the board but they aren't answering their phones.

@Scott Mac ya it sends all kind of red flags for me. Not the type of tenant we want in our units.

@Bjorn Ahlblad right! That is where we are at. We can't verify any form of income; therefore, we cannot proceed with the application.

@Mike M. We have confirmed that in Ontario, an individual can not be refused residence based on age, including individuals who are 16 or 17 years old and are no longer living with their parents.

I should clarify, by cash I mean bank draft but still.

We just listed our first rental property (Ontario) and have a fair amount of interest in the unit. Someone messaged and after all the arrangements were made to meet, they inform us that:

-they own businesses but don't pay taxes

-the unit is for their daughter (who we believe is in highschool)

-they want to pay cash

-they want to pay for the full year up front

There was so much confusion. We got scrambled in their messages. We are not comfortable with this arrangement. We are trying to be as political and professional as possible in our responses. Is it sufficient to just say "We're unable to move forward with this arrangement. We apologize and wish you luck in finding a suitable residence."?