All Forum Posts by: Kristy Hemphill

I have been in contact with Mario since 12/2018. I have been really been going after him. I did notice on the BBB site the company changed its name to Bridegehouse, in March 2019. I asked Mario about it, and he claimed it was still bridgehouse America,  however I do have a Colorado cell phone # and their is a 623 # from Arizona. He has paid me thus far $1500, he has called me a names, he even screenshot his account information.  I will definitely be looking you up on Facebook. He told me he bought a house in LA, just recently. I text him and irritate him as much as possible.  He has been responding to me. I thought he was trust worthy but apparently not. It would be easier to send the information via email. Thank you for contacting me regarding this matter.  

I live in Colorado and was interested in an rent you own option. I saw an ad on hotpads offer what we thought would help us buy a house and give me time to pay down my debt from my recent divorce. We signed a lease agreement with Mario on 12/28/2018 and were set to move into the house on 2/1/2019, however on 1/26/2019, the owner decided to tell Mario she didn't want us to move in. This in turn caused several problems since we had already gave notice to our current rental, had changed all the utilities over, etc. Initially we were told that we would get all of our money back which was $11,600( gave a $10,000 cashier's check and $1600 in cash). We stupidly continued to deal with Mario, he promised he could get us a house, which he never did and now he thinks he's entitled to money, when the lease we signed is null and void due to owner termination. Over the time we worked with him, I sent him 95% of the leads and it really started to show he didn't have our best interest. I have asked him several times since the termination of the lease to return our money but alls I get is excuses and lies. I sent the check in the mail, I am in California until July or I'll send it by certified mail, I still have yet to receive anything. When I really started pressing for all my money back,  he was actually trying to keep some of it, called an assignment fee, a fee for what??? We dont have a house and the owner back out of the lease because she had verbally told me she wanted to sell the house faster. It just makes me sick that he has held our money hostage for the past 5 months. He has sent me rude text messages saying I must be on drugs, just because I am requesting my money back. He has even gone so far as to tell me" i cant demand how I want my money back" because I asked for a cashier's check. I previously owned a house for 19yrs and never encountered as many problems as I did with Mario. I would never recommend that anyone try the rent to own option, it's a scam. And the kicker is he acts like it's his money, when its my money!!! I have told Mario via phone and text messages that I want the $11,600 we gave him, since the lease was violated by the owner by not delivering the house to us and saying she doesn't want us to move in because she decided after she signed a 2 yr lease agreement that she wanted to sell the house faster, which she had stated on a conversation with me. Stay away from Bridgehouse America!!

We had say an ad on hotpads advertising a house for rent to own lease offer, this appealed to me after being recently divorced. I had recently owned a house for 19yrs but had racked up a ton of debt in attorney fees. We signed a lease agreement on 12/28/18 and were set to move into a house on 2/1/2019, however on 1/26/2019(the owner had expressed that she decided she wanted to sell the house sooner, about 1 month after signing the lease). On 1/26/2019 she called Mario to tell him that she didn't want us to move in, so this created many problems for us, we had given notice to our current rental and had given Mario a cashier's check for $10,000 and gave him cash for $1600 for the rent. Mario had told us that we would get all of our money back initially but now is trying to tell me there is an assignment fee?? How does that work if we never moved into the house and the owner terminated the lease?? We are approaching 5 months since the deal was terminated and I still have yet to receive any of my money back, which was promised to us after the owner terminated the lease by not delivering the house.  We still tried to work with Mario but where still left without a house.  In fact I sent him 95% of the leads and when I asked him again for our money back, he panicked and said he would work his butt off to get us a house, which was a complete and utter lie. Now he has been given me nothing but lies and empty promises. I sent the check, I'll send it certified mail or Ups, my personal favorite, I am in California until July and I still have yet to receive anything from him. Then he started to claim he was owed money under the assignment fee, but after reading the lease the only thing that was stated if we were to get a house or if we opted out, neither of which happened, so my question is how does he think he's entitled to anything when he didnt deliver a house to us and the lease was terminated by the owner??? When I asked him to send me a cashier's check, he sent me a rude text telling me I have no right to demand his I get my money back. He has been really rude to me, even to go so far as to accuse me of being on drugs because I am demanding all my money. He keeps dragging it out I just want all my money back!! I have many texts to back up all of what I am saying. I am so sick of the games and lies. He was super nice and seemed trustworthy. But now after dealing with him and me asking for all my money back, he's been completely rude, while holding my money hostage for the past 5 months, its disgusting that I have to keep asking for my money back, especially when he has no right to any amount of it. I would not every recommend working with this company, they promise you the world and don't deliver. This is all based on my personal experience with Mario.