The tenants renewed their rental agreement for 11 more months. before they renewed their lease, they guaranteed paying rents wouldn't be a problem. Per the agreement, rents are due 1st of the month, and are considered late after 5th with a late fee.
1. tenant said they transferred money to my bank account which i never received. after I followed up asking, they said they filed a complaint with their bank but didn't know why it could not be transferred to my bank account.
2. I offered to take rents through Zelle which they did not prefer because of fraud and other issues
3. I offered to take rent through Venmo, which they said they will do when we talk on the phone but never ended up transferring.
They wouldn't respond to e-mails, and all my calls many times would go straight to voicemail. When offered to come pick-up the check, they said they prefer only online transactions.
I offered to waive the late fee, and even offered to take rents in multiple payments. They said they can do installments and paid 1/5th of rent as 1st installment through Venmo. when asked why they didn't transfer the entire amount, they said they don't want their Venmo account locked up and will do in installments of 4-5 payments. It's almost 25th of the month, and they have only paid 1/5 of the rent, even after waiving late fee and agreeing to accepting in installments. I know I can do a 14-day notice, but the other side of me is that are a family with a young child and don't want them to go through stress.
Is there any other option besides evicting them, that will get them to talking terms and have them pay rents. For e.g. could i propose converting their lease to month -to month and they can leave end of next month without fear of eviction or eviction record in their history? I don't know if this is even possible though.