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All Forum Posts by: Justin Bullock

Justin Bullock has started 4 posts and replied 10 times.

Post: Seller didn't finish the repairs.

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

@Ankit Gupta

Since I was not involved as an agent with your transaction and had no involvement in your contract, due to the fact I am not an attorney, my best advice is to seek the council of a licensed attorney in your area.

In the event you are working with an agent /broker during this transaction, they should have some insight about your specific contract and what your best options could be.

If you are working with an agent/broker, depending on their status and connections, they also might have meaningful relationships with real estate attorneys who may be able to help review your contract documents and give some insight pro bono or offer assistance at slightly favored rates.

What I have witnessed in my personal experiences in transactions when working as an agent representing buyers where property sellers were contractually obligated to complete repairs which were not done by closing time, the way it usually goes is that we either extend the closing date to ensure the repairs are actually done, accept a monetary concession or credit from the seller so the buyers can pay for the repairs post-close, or the buyers walk away and push to receive their earnest money deposit back.

I have also seen that if it goes beyond those options or when there are extenuating circumstances where buyers may face significant financial losses based on the seller’s non-performance, attorneys usually start getting involved.

Hope this helps.

Post: Repairs are killing me!

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

@Ryan Malcolm

I did right above you there. Home warranties are a great strategy.

Post: Repairs are killing me!

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

@Elijah White

Hey, Elijah, your questions here helped prompt me to write another forum.

Here are the key insights I can help provide in regards to your questions. As others stated, it’s not about the age of the property. It’s more about how you manage all of these collective factors:

Conduct routine property inspections, schedule routine maintenance items in advance, shop property insurance and home warranties, inspect and factor in budgets for updates for new assets you wish to acquire, account for what homes you own which you may want to liquidate, hire reputable contractors and effectively manage them, and be sure to keep capital in reserves.

Here is the full forum I just posted to outline the above info in more detail for you regarding items to consider based on the position it seems you may be in.

Hope this helps:

https://www.biggerpockets.com/topics/925358

Post: How To Manage & Mitigate Home Repairs For Investment Properties

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

“How To Manage & Mitigate Home Repairs For Investment Properties” by By Justin M. Bullock, Real Estate Developer, Investor, & Realtor®

It is all too common where I see investors getting hit with additional expenses for mitigable and unnecessary repair items.

From starting my career in property management to now owning several real estate companies and operating as an active investor, developer, and real estate agent, here is some of the best advice I can give you from direct experience regarding how to mitigate and manage home repair costs:

Conduct Routine Inspections:

Where my best advice (for numerous reasons) is to hire a reputable property manager to help manage your investments, at a minimum ensure you have someone perform routine site inspections at all of your investment properties.

Every quarter to six months, their job should be to follow a comprehensive checklist to check for exterior and interior issues such as plant & tree overgrowth, wood rot, roof or plumbing leaks, electrical issues, window failures, and all other key items which may affect the integrity of the properties and structures you may own.

The manager should also routinely check with your tenants to see if they may have any potential issues to report.

Schedule Routine Maintenance:

Account for all required home maintenance items which require routine services such as termite bonds, lawn and pest services, pressure washing, HVAC servicing, septic tank pumping, etc., and work to have these items scheduled in advance. You also want to ensure you have these routine services properly coordinated with tenants to mitigate trip charges or unperformed work.

Obtain Property Insurance & Home Warranties:

It is strongly advised to insure your properties against unanticipated, yet inherent risks. You never know what type of unexpected events may happen where having property insurance can help to offset major costs. If your home is older or may be close to being due for mechanical, electrical, plumbing, appliance, or other potential policy covered upgrades, using home warranty insurance products can also help offset some of the costs for certain unexpected failures.

You will want to shop your options to see what makes the most sense for your situations as prices and coverages for these products may vary in each market area.

Inspect & Upgrade New Assets:

Each individual and property has different circumstances surrounding them which may affect potential outcomes and possibilities. You can consider liquidating or exchanging homes that may be in your portfolio which may be looming repairs or choose to use loan products or capital reserves to repair and upgrade these items.

When acquiring new assets for rental purposes, it is advised to have a comprehensive property inspection performed by a licensed professional. Based on the inspection report(s), you should account for completing all necessary structural, roofing, mechanical, electrical, plumbing, and cosmetic repairs and/or updates, along with all other items which may help potentially mitigate even more significant costs and headaches in the future.

Hire Reputable Contractors:

Want to know a surefire way to lose money on your investment properties? Hire unreliable or unlicensed contractors to perform your repairs. I am considering writing a book about the advanced strategies some contractors will employ to take advantage and extract as much money from you as they possibly can on your projects. It’s the sad truth.

This is why it is imperative to partner with reliable contractors who operate with integrity, who are qualified with the right licenses, insurances, and experience that it takes, and who pride themselves on delivering quality results.

You need the work to be done efficiently and cost effectively. Losing valuable time, having to have recent repairs redone all over again, or experiencing other failures which can happen from shoddy repairs can all come with significant financial costs.

Where you should understand the associated practices in how to properly manage contractors, if you do not have the experience, working with others who have positive track records of success and who may be willing to help teach you is a solid and positive start.

Hold Capital Reserves:

Where you can be as preventative and proactive as you want, if you are going to invest in real estate and own rental properties, you will always need reserves to account for planned and unexpected repairs alike (in addition to planned and unplanned vacancies). Trees fall, qualified tenants may bail, lightning strikes, water leaks, and sewage happens!

Always make sure you have the finances you need to hold on when things get tight, as this principle applies deeper than needing money in reserves simply for just repairs.

Thank you for taking all of your time to read this. I appreciate it and hope this information helps aid you in a positive way as you move forward in your real estate endeavors.

Post: The Truth About Binder Deposit Disputes

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

@Zev J.

Hey, I appreciate that very much. Thank you for the positive feedback.

Post: The Truth About Binder Deposit Disputes

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

“The Truth About Binder Deposit Disputes”

By Justin M. Bullock, Real Estate Developer & Investor

I have been very fortunate in my investment career not to have ever personally found myself wrapped in a binder dispute. However, in multiple recent experiences in my operations working as an active real estate agent, I’ve represented several customers working to sell their homes who have ended up not quite as lucky.

While I am not an attorney and am not qualified to give legal advice, I can certainly disclose some of the knowledge I have gained from these recent transactions which end up in binder disputes.

The facts are, when there is a binder dispute, one of the first processes is that the seller(s) or buyer(s) in these disputes must contact an attorney to help assist them through the processes.

My real estate attorney advised me that in my role as a Realtor®, I only have the power to talk to the other agent (or to both parties directly when they are both my customers) to help see if anything can be resolved in that capacity of negotiations or that otherwise the only other thing I can essentially do is advise my customer(s) to seek the counsel of the title company which we may be working with or to seek such counsel with an attorney.

Typically, when the binder is held with an escrow or title company, the escrow or title company will work with both parties to see if they can help facilitate the parties to come to an agreed settlement amount.

During this time frame however, the property cannot actively be marketed so, if it is listed on the MLS, it must be left in the contingent or pending status.

This means that while the escrow or title company is working towards a resolve, the seller is losing valuable time, especially when the binder is under several thousand dollars. I’ll elaborate as to why that is.

If the escrow or title company is unable to resolve the matter between the buyer(s) and seller(s), they will likely file a lawsuit that forces the buyer(s) and seller(s) to resolve the dispute in court.

Once attorneys tack on their fees for services, there may not be much to anything left over from the binder for the prevailing party to take, and this most likely would be the case if the binder deposit in dispute is under several thousand dollars.

Even if a judgement is made against the party who loses, some individuals may be “judgement proof” for a variety of reasons, or it could take ages to actually receive the judgment, or if ever even at all…

Long story short, from what I have found, unless it is a significant binder deposit (where “significant” is subjective, I’d personally suggest it is one over several thousand dollars or one at least which gives the prevailing party any kind of positive upside for their situation) and a seller can afford to lose the time on the market, or in the event a buyer has truly been disserviced, binder deposits seem to not hold as much weight as I once thought they did.

What I find to be rather unfortunate about my recent experiences is the fact these realities seem to apply even when it is glaringly evident that one party is clearly in the wrong over the other.

The best thing I can recommend is as a seller, ask for more significant binder deposits from buyers and push harder for shortened inspection periods to help eliminate potential further unnecessary time off market.

As a buyer, based on these facts, you should consider pushing for smaller binders and for more prolonged inspection periods.

To be honest, these recent experiences representing these sellers who were working honestly and fairly to sell their properties where the buyers directly defaulted and then still got their entire binders back has changed my entire viewpoint regarding the integrity of how the whole “earnest money” process works.

In summary, since most sellers cannot afford to lose such valuable time off the market, and unless the binder deposit is valuable enough to where the seller feels it may be worth pursuing, or unless the seller really is not too hard pressed to sell their property and/or can afford to keep it off the market, my conclusion is that binder deposits may not add as much protection to property sellers or property buyers alike as I once thought they used to.

Whether you are a seller or a buyer, my best advice is to always use contracts with provisions which protect you and your best interests and to work with reputable real estate agents, title companies, attorneys, and other real estate professionals who can help you through the processes from start to close.

Post: AGENTS: Let's Talk CRMs - The Good, The Bad, The Ugly

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

@Mindy Jensen

We use HighLevel CRM for our retail real estate sales and investor customers, for our acquisitions company, and even for our real estate nonprofit as well.

It has some great features with built in calendar integration, allows us to easily categorize our prospects and customers, and we can build automated text and email campaigns with rather minimal effort. It’s all super user friendly overall and rarely do we need our tech guy to help us out.

Since we use the platform to keep track and to stay automated, those are all truly the most important features we could ask for in regards to running our real estate operations, even if we did choose to build out our own CRM.

Post: The Truth About Rehab Projects & Budgets

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

“The Truth About Rehab Projects & Budgets”

By Justin M. Bullock, Real Estate Developer & Investor

Where there are numerous components to real estate investing, one of the most common struggles (with both new and even with the most experienced of investors alike), properly administering construction projects and controlling rehab budgets seem to be among the most immense challenges many investors face.

From the amount of online social media and blog posts I come across, to the calls I receive on a weekly basis from investors who are in need of assistance, to the hardships I have directly experienced and sometimes still even do in our real estate businesses and on a rather consistent basis in the category of construction management, there is a concrete truth which is the reality that your rehab budget is always subject to change. The fact is though is that we do have a great deal of control to help mitigate these costs.

This article is designed to help give you some insights regarding these realities and are items to consider when assessing your rehab budgets along with some solutions that we have found to work in our operations which may help mitigate costs and potential issues when budgeting and managing your renovation projects.

The Overlooked Aspects of the Scope of Work:

I have personally seen all too many contractors walk a property and blatantly miss items which should have been glaringly obvious. Even if you walk a property with a general contractor, not all of them are always thorough, or always even have the knowledge surprisingly, and the majority will not climb into attics, onto roofs, or into crawl spaces, where oftentimes high ticket items can be looming.

Solution:

Find and partner with a licensed home inspector who is both experienced and reputable and work out a volume based discount for them to inspect all of the homes you purchase. Ensure they also perform a WDO inspection for you as well as those are items you will need repaired if you choose to sell to a buyer using FHA or VA loans. Even if you plan to keep the home as a rental, you should always ensure the structural integrity of the home by addressing and repairing those items.

Use these reports to help keep track of all the items you need completed and to build detailed scopes of the items you need repaired. If there are additional items the inspector states requires a more expert opinion, be sure to contact those professionals and have them help assess your best options.

Another pro-tip, you can also use this knowledge and information to help negotiate a better deal during the acquisitions processes, especially when working with other realtors, because the seller is then required to disclose whatever latent defects they are aware of.

Mitigating Questions & Change Orders:

Some of the most sound business advice out there is to not ever do business without a contract. In the construction management world, that advice holds ever so relevant and true. You need contracts with each contractor and subcontractor that you choose to hire. If you want to get hit with unnecessary change orders or only get half of the expected job done, or have it not done right at all, by all means, skip this step.

Solution:

Build detailed scopes which even go into detail explaining everything you expect to be done and how you expect it to be done. You want something in writing and signed by all parties to support exactly how you anticipate each line item to go from start to finish which dictates in detail the proper prep procedures, color schemes to be used down to exact colors, the exact types of materials to be used, the exact numbers of how much in materials are needed, and what the exact costs are for each individual item and for the labor for it.

Who is choosing, providing, and delivering the materials? What are the costs associated? Who is providing and paying for permits or inspections? The more detailed, the better. You need all of this information to help hold your contractors accountable.

The Unforeseen Items:

The reality is, sometimes, it is no one individual’s fault that there are repair items which could not be foreseen; especially in the remodeling world. From unexposed mold behind drywall, to unexposed wiring, plumbing, HVAC issues, etc. which could cause problems, or other issues that could not be seen upfront ranging from theft to problems with the city or utility providers or even neighbors which could be unanticipated, one thing seems to always be true; unexpected losses are to always be expected.

Solution:

Always budget for unforeseen issues. It is recommended to include an added cushion to your budget ranging as high as 10% - 20% or even more based on the size of your project to account for these issues.

Permits, Shmermits, Insurance, Insmurmance:

Want to know one of the best ways to lose money fast and to cause problems for yourself when you go to sell a property? Do not pull permits and work with unlicensed, uninsured subs. I have walked away from numerous potential investments as a cash buyer due to permits not being pulled and as a realtor, I have steered a great deal of customers away from homes where work was performed without required permits.

I also receive frequent calls with people who get “Stop Work Orders” on their projects. The city shuts down their project, costing them valuable time and money, and requires us to come in to pull permits to help out. From there, we have to manage the processes since we are carrying the liability (which costs money) and the city watches everything like a hawk and can make it that much more challenging for all of us. It costs these investors more time and money oftentimes than it would have if they just did things the right way from the jump.

The city will sometimes require us to get architectural drawings or structural engineers for items which we may not have needed from the beginning. That can cost thousands of additional dollars and weeks or even months of added time.

Solution:

Pull all of the necessary permits upfront! Hold contractors accountable by ensuring the work was performed correctly. If there are going to be architectural drawings or engineered plans, know and budget for that from the beginning. Also, make sure the people you are working with are licensed and insured and have the full ability to do what they are supposed to do from a legal standpoint. Work with an unlicensed sub who causes a flood or a fire and watch how fast your profits will go to the ground.

Summary:

As an investor, you make your money when you purchase your investment properties. If you are an investor, it’s unfair to beat your contractors over the head and to expect them to take a loss just because you missed certain items and are potentially facing one yourself.

It’s unfair to the buyer or the renter to own or rent a home that is going to cause them issues because corners were cut and not measured and quality and needed repairs were sacrificed. It’s also unfair to you as well due to the fact you can be sued or have to pay for certain repairs all over again.

Don’t be a fool or a jerk. Don’t sacrifice quality because you do not understand how to properly budget and manage your renovation project. I can humbly say I have been that guy and it’s not a good position to be in. It’s rather shameful and embarrassing.

This is why moving forward in our operations we use robust inspection templates, detailed scope templates, and other contracts with provisions which protect our best interests, our profits and surplus, our strategic partners, and all of our customers who are ultimately depending on us.

You have a great responsibility in this industry if you are working as a developer, as you are providing homes, jobs, and are making a more broad economic reach than you may even realize or understand.

The ultimate point here is; make sure you are being responsible.

My hope is that this information helps and adds value to your operations. Thank you for all of your time reading this article.

Post: Chicken or Egg First? I Am Seeking A Commercial Loan...

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

To all of you, I am most appreciative of your advice and input. Thank you for taking the time to respond to this post and I now feel confident that this is a viable opportunity! I'm excited to make this happen!

Post: Chicken or Egg First? I Am Seeking A Commercial Loan...

Justin BullockPosted
  • Specialist
  • Jacksonville, FL
  • Posts 12
  • Votes 5

I am a realtor out of Jacksonville, Florida. My mentor has agreed to provide me with the funds (up to 25% and the rehab costs) to fill the gaps for a commercial loan so that we can buy an apartment, anywhere from 5-30 units or so. I have great credit but, my taxes will not be sufficient since I am self-employed. Here is my question:

What order do I go in to get a loan to purchase a deal? Do I find a deal first and then go to a bank to try to get the loan or do I need to get pre-approved with the bank for the loan first to get the deal? 

Any advice, please help. 

Thank you,

Justin M. Bullock, Realtor