@Account Closed
I actually went through just about the same exact thing with Kayleigh a couple of months ago regarding their non-phone support phone support. To be fair to Kayleigh, I know she doesn't call the shots there and is just doing her job -- this is on Ross Hamilton, himself. But one thing that hooked me in when deciding to purchase their "Really Flip" product was the idea that there were real estate experts there I could call at any time and ask real estate questions. That is a blatant lie. Yes, you can e-mail someone (basically Kayleigh) with customer service or tech support questions, but that's hardly the same thing as actual real estate questions. Actually just about EVERYONE offers some kind of customer service or tech support by e-mail -- that's hardly a special feature of Connected Investors. Furthermore, once I signed up, I was told, in his introductory materials, that I would be receiving a call for a one-on-one strategy session. Yet, it never happened, and when I asked about it, sure enough, Kayleigh said it was no longer available.
And that's not even all. Their "Value App" is just the opportunity to PAY for a value report, something which I'm pretty sure Ross never mentioned in his webinar. Maybe it's reasonable that people should have to pay for such a report, but it's still something that should be made clear BEFORE people buy. I also find their Repair Estimates app very unclear. I did e-mail Kayleigh about it, but, sure enough, the answers were very evasive.
Is Connected Investors a scam? I don't know. There might be ways to benefit from what it has to offer, but what I feel comfortable saying is that they engage in a LOT of false advertising (notice I don't say "misleading" or "deceptive" -- saying you offer phone support when you don't is just plain-old "false").