All Forum Posts by: Jose Chavez

@Jose Chavez Some tenants have financial setbacks now and then - like an unexpected car repair or a medical expense that isn't covered under insurance. The lease agreement tells both parties what would happen if rents are late - late fees and eviction. Read it and prepare your response.

Your tenant came to you with a payment plan. Since it is the first time to happen, give this person a chance to get back on track. Whether you charge the late fee THIS ONE TIME is up to you. You must set the tone of what kind of manager you want to be. 'Dear Tenant, Sorry to hear of your money problem. I can accept your two payments as outlined, but must also charge the late fee. Please pay the late fee when you make your second payment on or before X.'  Give clear expectations. If they cannot perform, you will have a new message about being in violation of the lease and could serve notice that mentions paying up or face eviction. Or continue a bi-weekly payment plan. 

Meanwhile, find out if your state is still taking rental assistance applications for CaresAct money. If so, send link to the program's application to your tenant. In my state, tenants can apply for three months future rents.