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All Forum Posts by: John Bertolon

John Bertolon has started 1 posts and replied 3 times.

Post: Replaced one tenant's showerhead, now I'm getting other requests.

John Bertolon
Posted
  • Posts 3
  • Votes 1

Thanks again all!

Post: Replaced one tenant's showerhead, now I'm getting other requests.

John Bertolon
Posted
  • Posts 3
  • Votes 1

Thanks everyone for the feedback and suggestions! This is all very helpful.

Post: Replaced one tenant's showerhead, now I'm getting other requests.

John Bertolon
Posted
  • Posts 3
  • Votes 1

Shortly after acquiring this 7-unit property, I ran into one of the tenant's who asked if I could replace her showerhead. She's been at the property for 15+ years and said it's never been replaced, so I felt this to be a reasonable request. I took care of it.

I also recently sent out rent increase notices, and now I got a request from a different tenant to replace a refrigerator because it's "rusted on the front and side." Apparently they have painted over it and it works fine....

A third tenant recently asked me to come by to look at something in her apartment. I haven't met her yet, but can only expect a request to come out of this as well.

At the end of the day, I want to address the basic needs of my tenants, but I can't help thinking that either that people got word of the original showerhead I replaced, or they're just taking advantage of the rent increase. With the refrigerator, my fear is that the other tenants will see the appliance guy show up and race to get in line for their new fridge, too.

Thanks in advance!