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All Forum Posts by: Laura Winters

Laura Winters has started 4 posts and replied 24 times.

Quote from @Patricia Andriolo-Bull:
Quote from @Laura Winters:
Quote from @Patricia Andriolo-Bull:

At first, I thought I wasn't impacted - yet.  I viewed all 4 of my listings though my host dashboard but low and behold, I searched using a private browser and indeed, they are rearranged to most relevant (which is consistent with most rating systems, which is hard to determine how they come up with most relevant).  For those of you that said you didn't see it on yours, check it with a private browser.

  I only have 5 star reviews in Airbnb so I can't really tell how they chose the one they did to be first (it was a January 2025 5 star review).  I have newer ones since.  I will say that the newer ones are short and sweet but they aren't at the bottom of the list, they are about 1/3rd of the way down.  From what I can tell, they took one or two reviews per month in chronological order going backward and after 2024, peppered in the shorter newer ones.  That said, I have some lengthier ones that date back to Jan 2024 and prior and they are still lower down.  Maybe they are looking a having some from each month starting with the newest and selecting based on different key words?  FWIW, most of my business came from VRBO until Q2 2024 and then it completely flipped.  

Not sure I care about this honestly as most people know there is a filter to change how things are ranked and use it.  I never use Most Relevant when I'm looking as something.  I always like to say best comments and worst so I usually look at both and don't scroll through whatever search engine believes is relevant to me.


 The problem is if you get hundreds and thoursands reviews, you will receive bad reviews no matter how perfect your service is. It is a matter of when not if. Some people simply say 5 stars don’t exist because God is the only perfect thing in this world. The issue is those lower rating reviews is showing on top regardless of how irrelevant the review is to the current booking. The Airbnb’s policy toward review has been, that bad reviews happen so just do better to collect 5-star review to bury the bad ones. Now this doesn’t work anymore


 I agree but do we know for sure that lower rating are always in fact first?  I personally never keep a companies preferred rating system myself and reorder...hoping that's what guests would do also - especially if they see that the review is older.


 Yes, all my listings pulled bad reviews to top when they have hundreds of other good and more recent reviews. I think they want to mix bad and good reviews. Even the bad reviews are 1% of overall reviews which is the problem with this change. 

Quote from @Lauren Kormylo:
Quote from @Patricia Andriolo-Bull:

At first, I thought I wasn't impacted - yet.  I viewed all 4 of my listings though my host dashboard but low and behold, I searched using a private browser and indeed, they are rearranged to most relevant (which is consistent with most rating systems, which is hard to determine how they come up with most relevant).  For those of you that said you didn't see it on yours, check it with a private browser.

  I only have 5 star reviews in Airbnb so I can't really tell how they chose the one they did to be first (it was a January 2025 5 star review).  I have newer ones since.  I will say that the newer ones are short and sweet but they aren't at the bottom of the list, they are about 1/3rd of the way down.  From what I can tell, they took one or two reviews per month in chronological order going backward and after 2024, peppered in the shorter newer ones.  That said, I have some lengthier ones that date back to Jan 2024 and prior and they are still lower down.  Maybe they are looking a having some from each month starting with the newest and selecting based on different key words?  FWIW, most of my business came from VRBO until Q2 2024 and then it completely flipped.  

Not sure I care about this honestly as most people know there is a filter to change how things are ranked and use it.  I never use Most Relevant when I'm looking as something.  I always like to say best comments and worst so I usually look at both and don't scroll through whatever search engine believes is relevant to me.



Mine have been reordered too, although they are all 5 stars.

Although some other sites will put "most relevant" reviews first, usually those are ones people "liked" or commented on.  For Airbnb to put any critical reviews higher than all good ones goes against their best interest and ours, for sure. 
For instance, Amazon always shows their "top reviews" first, which are the ones people have clicked the "helpful" button for.  And I always change that to "most recent" when buying something because those are the most relevant reviews to me. 
BTW, I just read that Airbnb has deleted 400k accounts.   https://www.rentalscaleup.com/400000-listings-gone-why-airbn...

 

 Yeah not sure why they think pulling old bad reviews to the top was a good idea. I know Airbnb used to encourage employees to host on Airbnb. I understand they got too big too fast and probably these values are lost. If they ever hosted before, they wouldn't make changes like this.

I think delisting bad properties are good thing for good hosts like us. They are the reason why Airbnb has a bad reputation. I actually think there are too many bad listings right now. A lot of listings are illegal and borderline safe hazards. I could tell the Airbnb I visited in developing countries all had hidden cameras in the house. Maybe that is the culture and norm there but I think it is just not the right thing to do.

Quote from @Patricia Andriolo-Bull:

At first, I thought I wasn't impacted - yet.  I viewed all 4 of my listings though my host dashboard but low and behold, I searched using a private browser and indeed, they are rearranged to most relevant (which is consistent with most rating systems, which is hard to determine how they come up with most relevant).  For those of you that said you didn't see it on yours, check it with a private browser.

  I only have 5 star reviews in Airbnb so I can't really tell how they chose the one they did to be first (it was a January 2025 5 star review).  I have newer ones since.  I will say that the newer ones are short and sweet but they aren't at the bottom of the list, they are about 1/3rd of the way down.  From what I can tell, they took one or two reviews per month in chronological order going backward and after 2024, peppered in the shorter newer ones.  That said, I have some lengthier ones that date back to Jan 2024 and prior and they are still lower down.  Maybe they are looking a having some from each month starting with the newest and selecting based on different key words?  FWIW, most of my business came from VRBO until Q2 2024 and then it completely flipped.  

Not sure I care about this honestly as most people know there is a filter to change how things are ranked and use it.  I never use Most Relevant when I'm looking as something.  I always like to say best comments and worst so I usually look at both and don't scroll through whatever search engine believes is relevant to me.


 The problem is if you get hundreds and thoursands reviews, you will receive bad reviews no matter how perfect your service is. It is a matter of when not if. Some people simply say 5 stars don’t exist because God is the only perfect thing in this world. The issue is those lower rating reviews is showing on top regardless of how irrelevant the review is to the current booking. The Airbnb’s policy toward review has been, that bad reviews happen so just do better to collect 5-star review to bury the bad ones. Now this doesn’t work anymore

Quote from @Dalton Summers:

@Laura Winters No offense to you or Dan (from California), but we're talking about Ohio real estate law. If I've got this wrong, I'd appreciate it if you could point me to the section of Ohio Revised Code or law that says a Seller can't sell the property when there's an earnest money dispute.


There is no law for this specific matter, just like thousands of other things that people don't do even though there is no law. I guess the seller technically can sell it just like you can sell pretty much anything.

It is a matter of whether the seller can find a realtor willing to work on the property with an active contract/issue, and find a buyer willing to buy the property knowing this ongoing issue. Can the seller not disclose this matter? Absolutely. Is it ethical and make any sense? No, what if the writter put a lien or court claim on the house while the sale is going through? There are just so many problems that can happen for a few thousand dollars of EM. If I am buying a house and find out later that things are going on that the seller didn't tell me, I am going to bring my A+ team to comb through every single inch before buying it. Even after all that, will the lender approve this? I am not sure since I am not an FHA lender.

Since the whole thing started because of the appraisal value, I believe the deal is not even amazing, that buyers will ignore strings attached. Real Estate is not just about code and regulations. It existed way before any of the laws or regulations existed, and it will still exist even after all the laws are removed. 

Quote from @Dalton Summers:
Quote from @Laura Winters:

If you don’t sign the release or agreement, the seller can’t sell the house until it is resolved. The time is on your side unless the seller is planning to not sell the property since now he knows that he needs to find a cash buyer to sell the property at the asking price. 


I don't believe that's correct. A termination and a mutual release for earnest money are two different things. It sounds like the contract terminated due to an appraisal contingency that the parties couldn't renegotiate. Just because both parties are disputing who gets the earnest money shouldn't prohibit a Seller from putting their home back on the market.


 I think Dan H explained it more clearly in the comment. You can’t sell the property normally if you have an issue hanging like this. If the seller signed the release, title company would not have a problem sending the deposit back. Sounds like the seller is refusing to sign the release and he can’t sell the house if he has an existing contract. 

If you don’t sign the release or agreement, the seller can’t sell the house until it is resolved. The time is on your side unless the seller is planning to not sell the property since now he knows that he needs to find a cash buyer to sell the property at the asking price. 

Yes, you lower the price, your occupancy rate goes up. That is the market economy. If you are having 90% occupancy during the winter season, your price is way below the market unless you are in the winter season market. (If then, your occupancy should be up naturally compared to 3 months ago without doing anything) 

If you want to compare occupancy, you need to do year-to-year comparison. You fixed a lot of things and you are heading in the right direction! Congratulation

If this is for watering your garden after guests pop it... XD

Quote from @Andrew Steffens:

Airbnb is the worst and somehow continue to outdo themselves time and time again.


 Hahaha I think their intention was great XD