Quote from @Sonny Vu:
@Joanne Green. I am sorry you went through this and I can feel the angst in your post. I am sure that all realtors strive to keep their clients happy and want to avoid anything that would cause what you are feeling now. All the responses posted previously are 100percent accurate, but it sounds like a failure on your agent’s part to explain the possibility of dual agency when they obtained the listing from you. That should have been made clear to you when you signed the listing agreement and a discussion regarding variable commission should have taken place during the listing presentation.
That being said, Will is right in that it’s irrelevant that the son gained a client from showing your home. That’s part of the real estate marketing process and many agents acquire new clients from open houses. There’s a lot of prep time and time behind the scenes that they put in to market your home. Hopefully you are happy with everything else that was done on your behalf in the process and I hope you end up happy at closing. Good luck and congratulations!
-Sonny
Thank you for your comments Sonny. I know its irrelevant from a legal standpoint, and I don't discount the agent's own hard work in gaining those contacts, my only point in bringing it up is that my listing has had a uniquely profitable outcome for them... double the commission on my house as well as directly gaining two other commissions, and under those circumstances perhaps "rebating" a bit of the commission to me would have been a show of good faith. As it is, it feels very money-grubbing on their part, and makes me wonder if all else has been above board, e.g., did they turn down any showings? Did they discourage any other potential buyers in any way? I'll never know for sure and honestly to some extent (perhaps unfairly) they have lost my trust.