Quote from @Michael Fucillo:
Hello!
As the title suggests I'm looking for feedback on Rentvine from someone who has or does use it. I have seen a lot of discussions on other PM software (Buildium, Propertyware, Property Manager, Appfolio, Yardi). The appeal of Rentvine is the customer service and help getting set up. I am not an accountant, but need to start using more sophisticated accounting software. Rentvine's claim is that they offer help getting set up with double entry accounting.
Additional features I like are free esigning and document management, online payments, tenant screening, maintenance requests, vendor payments, owner payouts, owner statements, communications at the property level and with tenants.
Portfolio currently consists of:
Owned
7 family long term
5 family long term
2 Short term SF
Managed
2 Short term SF
Future plans for growth are to continue buying LTRs and managing additional STRs. I know the portfolio isn't huge, but it's somewhat diverse. It would be helpful to have some software to stay organized. Currently using Stessa for accounting, apartments.com for rent collection and document sharing. Everything else is manual (email, writing checks from the bank, ect).
Also open to any suggestions if you are using something that you think would fit these needs.
Thank you in advance!
We are in the onboarding process with Rentvine. We shopped around and compared features and prices. Our final 2 were appfolio aor rentvine, we went with rentvine because it was 2.50 a unit and that was everything they have to offer, appfolio would give you some for 1.49 a unit then a little more for 3.50 a unit then the whole enchilada for 5.00 a unit. That was not appealing to me, I want everything they have to offer but not at 5 a unit8. We have aroun d420 units , and about 200 owners, we are coming off software developed in house, which made it hard to choose because our inhouse software had everything we wanted and nothing extra. (Upkeep became unmanageable)
Rentvine made some big promises, some of which arent really going to happen, we are only in stage 2 of the onboarding process. I am not sure how everyone else manages the repairs on their properties, but I like the history. If i have a unit with a bad garbage disposal, I want to quickly see when it was put in and by whom. If I am doing the security deposit I want to quickly see how old that carpet or paint is. Well Rentvine's onboarding team said they only import your unpaid repair orders and thats it. But I was told "another one of our customers just imported his on his own with our API." Not happy with that answer but ok. Then came investor financial data, I wanted at least a few years in there, I got a totally different-identical answer:
"another one of our customers just imported his on his own with our API."
I have a funny feeling I am gong to be hearing that a lot, I am almost guessing they have a macro of some sort to spit out that answer.
I am a software developer and I authored our current software, so interfacing to their API is not really a big issue, but I am not sure if anyone is familiar witth the process of using an API, If you arent familiar with the good ol nitty gritty programming, you arent going to get very far before pulling out all your hair. The people who write it are backend programmers, their is no user interface or anything, it is a raw portal, All systems with an API are like this and they are very convent if you have someone who knows how to use them. Luckily I do and Rentvine has a pretty extensive set of commands to use.Plus they have a demo account which you can test your code on by importing fake data into that account.
One other disturbing thing, they send me a spreadsheet to dump my data in, then 2 weeks later we can use it. 2 Weeks, so we just stop operations for 2 weeks? With all the other year end stuff, I have to deal with that.
But I do like the software after exploring it
I will Update as we progress.
