All Forum Posts by: Jessica Balsam

I have been with Home365 for about 2 years now for two single-family rentals in York, PA. My original property management company was acquired by Home365 and I was 'inherited' by H365. Until about 4 months ago it was beyond terrible. I received little to no response for months regarding various issues (apparently due to a software bug and there was no PERSON to call because the platform is designed to be tech savvy). Many of my issues I say stem from that. Recently the service has been very good, very responsive, things are getting done, the platform is working, etc. I believe it depends HIGHLY on the person assigned to be your manager and that they have been working out the bugs over the past two years. I am truly hoping for a better experience going forward. I am considering signing up for the OneRate plan and would be interested if anyone has experience with since June 2023.