Thanks @Wes S. I made the decision to change PMs shortly after I read the first few response to this thread. I even had an alternative PM lined up that sounded promising. However, the current PM contract stated a $500+ penalty once the PM has started to market the property. And they still held the past security deposit and hadn’t made the turn renovations yet. I was worried to fire them while they help the security deposit, fearing that they would just return it to the previous tenant and not use it for needed turn maintenance.
To avoid these things, I resolved to keep them for one more year. I fully plan to give them due written notice ahead of time and get them out when this current lease ends. The lease ended July 18, it took them 30 days to complete the turn renovations, and they finally secured a new lease starting Oct 1. 2.5 months of vacancy was much longer than I expected. This was my first rental property so it’s a learning experience.