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All Forum Posts by: Jennifer Cropper

Jennifer Cropper has started 1 posts and replied 9 times.

Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Matt Devincenzo:

I'm not saying this is how I would want to do it, but if you cannot get them to reissue the check you could deposit it as is. Have the contractor then give you the 60% overage back at the same time so that you have control of the funds and you can pay that back as items are completed. I realize it's a bit of a Rube Goldberg solution, and I'd prefer having the insurance company actually figure out a plan, but if all else fails it may be the best you've got. 

The contractor is highly reputable and he did suggest that he thought he could do this but wanted to talk to his accountant about it as he had not done it before.  This is not the way things should be done though. If things go sideways, ie, he goes out if business, gets divorced, dies etc, this would have the potential to get complicated so I am thinking I am better off just insisting the insurance company do things correctly.

Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Matt Devincenzo:

I'm not saying this is how I would want to do it, but if you cannot get them to reissue the check you could deposit it as is. Have the contractor then give you the 60% overage back at the same time so that you have control of the funds and you can pay that back as items are completed. I realize it's a bit of a Rube Goldberg solution, and I'd prefer having the insurance company actually figure out a plan, but if all else fails it may be the best you've got. 


Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Bruce Woodruff:

Both of you sign it at the bank and cash it. You hold the cash and disperse it as needed.....

Yes you both need to sign but a two party check where a business is one of the parties can only be deposited to a business account. 

Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Sergey A. Petrov:

@Jennifer Cropper - this has nothing to do with banking or contracting. This is all policy related. If your policy says payouts are to contractors then payouts are to contractors (I doubt that is the case). If the policy says payouts are to the policyholder then payouts are to the policyholder (most likely to be the case). Have them show you that clause if you can’t find it. That is how we always do it is not an answer. 
To minimize the chance of insurance fraud and relieve themselves of additional liability they may have you sign a claim settlement letter (subject to depreciation at this point).

If you read your policy and know you are on solid ground tell them you’ll be filing a complaint with the insurance commissioner in your State, then proceed to filing one. That will definitely get you some additional traction. 

Yes the policy says payouts are to policy holders. I was hoping there was a way to proceed without filing a complaint. If my agent cant get this straightened out, I will file a complaint. Thanks so much for your input.

Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Sergey A. Petrov:

@Jennifer Cropper - this has nothing to do with banking or contracting. This is all policy related. If your policy says payouts are to contractors then payouts are to contractors (I doubt that is the case). If the policy says payouts are to the policyholder then payouts are to the policyholder (most likely to be the case). Have them show you that clause if you can’t find it. That is how we always do it is not an answer. 
To minimize the chance of insurance fraud and relieve themselves of additional liability they may have you sign a claim settlement letter (subject to depreciation at this point).

If you read your policy and know you are on solid ground tell them you’ll be filing a complaint with the insurance commissioner in your State, then proceed to filing one. That will definitely get you some additional traction. 


Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Jennifer Cropper:
Quote from @Sergey A. Petrov:

All payouts should be to you, as the policyholder, only. I’ve seen this before. Call your insurance company and tell them to reissue the check. Ask to speak with a supervisor if need be. Ask them to show you a clause in the policy that all claim payouts will be two party payouts if need be!

Thanks for the response. My claim was already escalated to a supervisor because the first claims adjusor was a completely incompetent to an extent that is incomprehensible. It's was also next to impossible to get through to anyone so my wonderful agent had to get involved just to get my housing situated. Now a supervisor is handling my claim. She definitely started moving things along and an acceptable agreement amount reached once she was involved.

Unfortunately she does not understand the banking system or how this type of check works. When I explained it to her, she told me the two party check was to make sure I get the work done in a timely fashion and that's the way they always do it.  I told her paying a contractor 90% of his fee upfront is the opposite of making sure the work gets done. I asked her if she had ever done a remodeling job. She said no. She has never owned a house. 

I have a wonderful agent and in fact my dad was an agent for this company, which he loved, and is the only reason I don't put the company's name here. My agent, although a great guy, has also not interacted with contractors much so is just taking my word that paying up front is a major problem. The claims supervisor is not budging so if my agent can't help me where do I turn next?

Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Sergey A. Petrov:

All payouts should be to you, as the policyholder, only. I’ve seen this before. Call your insurance company and tell them to reissue the check. Ask to speak with a supervisor if need be. Ask them to show you a clause in the policy that all claim payouts will be two party payouts if need be!


Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0
Quote from @Wayne Brooks:

@Jennifer Cropper It’s a two party check that must be signed by both of you….what prevents you from depositing it into Your account?

When one of the parties is a business, the deposit goes into the business account. You cosign basically as an acknowledgement that the business has received payment. That also likely removes liability from the insurance company if anything goes wrong because you have cosigned and acknowledged the payment. Shifty.

Post: Homeowners payout and contractor

Jennifer CropperPosted
  • Posts 9
  • Votes 0

I have water damage to my home and my homeowners insurance was involved immediately. I used a mitigation company with a good reputation I chose and the insurance company accepted. Their remodeling arm put in an estimate to the insurance company for the remodeling work. The insurance company sent out their own contractor who put in a lower bid and in the end they settled for an amount in between. I have replacement value insurance.  


So here is the issue. This is quite a large job. The insurance company sent a two party check made out to me and the contractor. We are supposed to both sign it but this check can only be deposited in the contractors account.  The depreciation amount the contractor will receive at the end of the job is minimal- about 15% of the amount of the initial amount. I called the insurance company and said you want me to pay the contrator practically the FULL AMOUNT before he ever hammers in a nail! The adjustor, who is a supervisor, said yes thats how we do it. I said have you ever remodeled a house? She said no. I said what happens if the contractor doesnt finish the job, does it incorrectly or goes out of business while my house is being repaired? She could not answer me. She just said this is how we do it. Wth? I have never in my life paid a contractor the full amount of a job up front especially one this big. Remember, this is not one of their contracted companies. I am using a company I chose and they approved that I know does good work. But the contractor is stumped as well. They typically do a third down, third half way through and a third when its finished.

help!