@David Butler I appreciate the respectful disagreement, and I can see where your point of view is coming from.
However, as you mentioned
her “included statements about having the money to purchase 2 years later and never could have had that if she had to pay off the debt”, there’s no way when she filed for bankruptcy she could have possibly known how much or how little of her debt would be discharged (they don’t always allow all of it to be discharged) and that she would be able to start saving so quickly. Another way she could have phrased things is ‘I realized I had to file bankruptcy, and I caught a huge break because it turned out that all my debt was forgiven, allowing me to begin saving and get on a better track earlier than I anticipated. I would’ve never expected that and I was very lucky’.
I get that it’s not about her specifically and I agree on that. I’m just trying to point out that you heard it and interpreted it as presenting a less than ethical message about bankruptcy and BP should be more cognizant of that. My point of view is that I listened to the same thing and never heard anything remotely shady or ethically questionable.
However, I think it's good you said your point of view because any perspective to try to do the right thing is a great thing, and all of us are stewards of REI at large and have a responsibility to present it in the most professional and ethical manner.