Sounds like you're doing the right thing. I'm glad your tenants are okay! It's really sad to see everything destroyed. It's hard to watch the flood damage in the news because my wife and I have visited numerous times. We got married in Asheville two years ago.
FEMA rental Assistance covers the cost of monthly rent and essential utilities, gas, electric, water, trash, and sewer. It does not cover phone, internet, or TV.
I'd open up the STRs for locals in need. You're going to have cancelations because nobody OOS can safely travel. We just cancelled our family vacation to Asheville. We were suppose to be down there on Oct. 14th, but have no way to visit due to the damaged roads. We were looking forward to taking our 10 month old son into the mountains. Hopefully your properties can benefit someone else.
"FEMA announced that federal disaster assistance is available to the state of North Carolina to supplement recovery efforts in the areas affected by Tropical Storm Helene from Sept. 25, 2024, and continuing."
"The President's action makes federal funding available to affected individuals in Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes and Yancey counties."