I have a duplex that has racked up over 8k in water bills and 10k in plumbing issues. I live out of state and relied on this property manager for communication and management. Here are few problems that led to these costs:
1. Property manager told me there was only 1 water meter, when there were actually 2 meters with 2 separate water bill accounts. The 2nd one was discovered because a city technician came on and turned on the 2nd meter when a new tenant moved in. It flooded my lawn and the crawl space costing me over 10k to repair.
2. They also failed to move the utility bill under their account (previously it was under tenants name who stopped paying and is getting evicted). The unpaid bill came up to over 8k.
3. Aside from water issues, they sent out multiple HVAC technicians that amounted to 2k in repairs that never fixed the issue. Eventually I hired my own HVAC and fixed it for good.
There are many other occasions where they would not communicate with me nor tenant on getting certain issues addressed like leaking sinks (which damaged the cabinets and had to be replaced), broken ac, etc.
At what point do landlords have grounds to sue a property manager? Is it worth it?