Loan Officer is fortunately responsive (initial person I got in touch with to start the process), Loan Processor although empathetic, is almost unreachable. Be open to picking up phone calls from random numbers because I happened to pick up and it was her.
I started the process late June, home appraisal has been done mid august and came back with conditions, and then waited another 2 weeks since I have fixed what they requested to fix, also sent pictures. the biggest concern were the bars on the windows and cracks on the stairs to the front entrace, they took a picture of only 1 window in the front of the house. they came back to check, another $175 cost to check, only for them to state i didn't remove the bars on the side of the house WHICH WAS NEVER MENTIONED IN THE REPORT.
I had bars on the 2 windows in the front of the house ground level, and bars on the side of the home. I removed one of the metal bars a long time ago when renovating the home and the fire department said i only needed to remove one. this appraiser says i need to remove the other front bar windows, which was a charge. he then checks and states i didn't remove the bars on the side of the home which he failed to mention.
Loan Officer said there was no change in my status, I reached out to my loan processor's manager, over 4 emails and 2 voicemails, waited awhile, only to be switched to a new processor. this new processor said he has no idea what happened to the previous processor and that he's originally from the marketing department?? (i wouldn't be surprised if she got covid, i really hope not..)
anyway, i finally got my signing around late september, they're undergoing a change in their system and i never got any welcome package which is expected to be 2 weeks after so i called and they sent me a few checks.
it was extremely annoying, timing was bad, but this is what we must suffer for that generational wealth.
@Monica S.undefined