hahahaa.... the WORST ever!!!
Hey managed my home in 2007 and let it go to total crap!!! I was overseas and they would tell me how great it all was. That it was in mint condition. Came back and it looked like a kegger party was there.
Fountain had a bucket of Trash and kids toys in it. glitter glue in the carpet. looked like the front door was opened by a crowbar. This is their idea of "Shows Beautifully".
Let's not even mention that they own all the repair companies they use. Low and behold the home needed more "repairs" then rents for the first 4 months. They had 12k in repairs that needed to be done on a 7 year old home.
Then a tennant that tried to the flood the upstairs toilet 3 times was finally successful and had the entire upstairs flood and required the entire house to get recarpeted and my "friends" at utopia recommended all new toilets "which they could get and install with their company of course". Wait.. the toilets have a different patern. Now we need to redo the bathroom floors. np. Our other company can do that for you.
We were overseas and just took them at face value "assuming" they had our best interest in mind.
Total conjob through and through!!! Then that same tennant wanted to get out of lease half way through. They let them off the hook IF they PAID UTOPIA a fee. Gave back their entire security deposit and left my house thrashed.
And they do an Excellent job of screening applicants too. My neighbors HATED all three tennants that there were.
If I wasn't so busy I would have sued them. It wasn't worth the headache.
They suck!
But that's just my 2 cents.