Unfortunately, I must agree with most of the reviewers here... I would not recommend doing business with Mack Properties at this point. We bought a place from them in 2012 and things seemed great. The 2 employees we worked through were extremely communicative and trustworthy, but they left (along with many others) and things are much different now. When the house is actually rented, cash flow is strong - about $1500/month for a $115k house (although it's probably only worth about $85k today). However, Mack's service is very poor. It takes them 2-3 weeks to respond to a simple email, on average. Also, they directly employ their maintenance/construction crews so refresh fees seem much higher than industry averages. All of that plus their tenant replacement fees and monthly management costs eat into profits. We've been in the red the majority of the year. When we originally entered into this partnership, we were very optimistic with hopes of buying a bunch of properties from Mack, but they appear to have too many operational issues so our money has gone elsewhere. If there are any current or prospective Mack clients with a different opinion and you are interested in adding a new home to your portfolio (currently rented), contact me! Thanks, -Ryan
