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All Forum Posts by: Dima Kassim

Dima Kassim has started 0 posts and replied 32 times.

Post: Cash Reserves/ Rainy Day Fund

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33

A business! Yes! That's what alot of new real estate investors don't understand. 

When I started, I remember my dad talking to me about reserves. I told him that I have to buy the property first, and then build the reserves off the profits. After I bought the property, I had to make repairs and everything so there were no reserves.

Then came the second property. I bought it using the money I was saving as reserves, so I ended up with two properties with no money for emergencies. I kept making excuses for not having reserves, when the truth was I didn't delegate my money properly. Property purchase money has to be separate for reserve money, which has to be separate from general maintenance money. Thankfully I learned that lesson before anything major happened. It's a business, and should be run as such.

Post: Cash Reserves/ Rainy Day Fund

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33
Originally posted by @Andrew Kerr:

The Erentspayment problem is a very unique situation, but has happened before. There have been countless stories where a property manager misspent funds or went bust. But, its an unknown, unknown. You don't know, to know, to plan for an event like that. Where as maintenance and capex are known issues at generally unexpected times. Erents issues is basically on the level of a catastrophic event or a once or twice in a lifetime event. Sort of like a flood, earthquake, or hurricane.

I really think one should have two categories of reserves, those being "Property Reserves" and then "High Liquidity or Credit".

General Property Reserves are there to help with vacancy, maintenance and capex. Items that you know are coming at some point. My rule of thumb has changed over the years. As I am now in all multifamily, and have more units, I am less worried about vacancy as I was when I had my first one or two units or was only invested in a SFR. Then also as my unit count has grown, I felt less of a need for larger reserves as I could easily absorb costs. As an example, if you have one unit with $1,000 in gross rents then get a $1,000 maintenance cost, its a big hit. Where if you have 10 units with $10,000 in gross rents, that $1,000 cost is easier to absorb.

High Liquidity - by having some other assets, not necessarily set as reserves, with higher liquidity, you can weather a storm like the Erents issue. An example would be money in CDs, or a brokerage account (non retirement). This is money that is invested in another means, but, in a tight spot you could pull it if needed. If you had an open, but unused HELOC, you could pull on it.

Diversity - by having a larger portfolio of units, with different property types (SFR, small multi, medium/large multi, retails, office, etc.) spread across different MSA you can help set yourself up to better absorb any catastrophic loss. As an example if you are invested in three MSA, and one MSA has an economic downturn from say a military base closing, you are better prepared. Or say you have mountain and coastal properties, and a hurricane hits, your mountain properties can help carry you while you coastal properties recover. But, with the Erents issue, if had all your diversified properties with Erents, you would still have a catastrophic loss. This is where High Liquidity comes in.

Insurance, Leverage & Living Below Your Means - lastly, I think these three topics play into reserves. If you have good insurance with rent loss coverage, are not over leveraged (low mortgage costs), and live below your means it’s easier to absorb hits. An example is if I generate a net of $5,000 a month, but only need $2,500 to live on, I can absorb higher maintenance costs and not affect my standard of living. Another example, I had a property fire in one unit of a quad a couple years ago. This fire, while caused some mental stress, financial didn’t even cause me a bump in the road. I had three other units in the building generating rent, my insurance covered all the repairs, I didn’t need to spend any money up front for repairs and in the end I was compensated for rental loss.

Lastly, I want to add as we have been in a very long bull market, to me it makes sense to deleverage a bit (get rid of that one problem property), build up higher reserves, and start to trim extra unneeded expenses to be ready for a downturn.

Since I "only" lost $1600 with the ERentPayment situation, it didn't have a big financial impact on me since I have reserves in place for all my properties. The real pain was explaining to each tenant how to deposit into my Chase Business Account just to have the tellers tell them something completely different (and wrong). I think that, for people who didn't have reserves, the ERentPayment situation will make them smarter and have at least 2 months reserves in mortgage payments plus 3 months general maintenance from now on.

I like being a day trader specifically for the reasons that Bill F. described when talking about market crashes. My money is never in the market long enough to be affected by crashes, so I'm able to avoid that with the specific way I trade. 

I also like having reserves for when I go to buy a property. Banks are always looking for reserves, and it's always nice to satisfy a requirement without trying. 

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33
Originally posted by @Jacob Villalobos:

Dima Kassim

Waiting to be added

Trust me, you won't be waiting long. Lots going on right now

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33
Originally posted by @Jacob Villalobos:

I just looked. I'm missing about 4k in rent. WTF???

The defrauded landlords set up a Facebook discussion group called "eRentPayment Discussion Group" that covers everything you need to do, Jacob. I wish you luck, man

https://m.facebook.com/groups/1978544419087897?view=info&ref=m_notif¬if_t=group_comment_reply

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33

So my lawyer just read through ERentPayment's user agreement letter and it basically absolves them from any wrongdoing if there's an issue with the third party's transaction process:

"User acknowledges that eRentPayment, LLC is only responsible for processing the electronic transactions that the Payer initiates and does not hold itself out as a collection agency nor does it in any way guarantee payments by the Payer. The User understands that eRentPayment, LLC will supply both the Renter and Manager with a timely electronic confirmation via email acknowledging that a particular transaction has been received by eRentPayment, LLC and posted to the Payer's and Payee's Transaction History.

If such notification is not received, eRentPayment, LLC makes no guarantee that the transaction was ever received by eRentPayment, LLC or that the payment was ever posted to the Payer's and Payee's Transaction History. Absent an email confirmation of receipt, it is solely the responsibility of the Payer to ensure that their payment has been properly received by the Payee. Additionally, it is the Payer's responsibility to ensure that such transactions are received by the Payee in a timely basis according to the terms of the separate lease/rental agreement executed between the Renter and Manager. Any dispute between the Renter and Manager regarding amount of payment, timing of payment, lack of payment, late-charges incurred, overdue rent, stoppage of a recurring payment set up through an Automatic Authorization Form, and the like will be handled exclusively between the Renter and Manager.

eRentPayment, LLC is merely providing an electronic rent transaction service to facilitate rent payments between the Renter and Manager and does not inherit the risk assumed by any party in relation to any transactions performed through the service."

So the only way it seems you can retaliate against bad business is by spreading the word and having them lose business, especially after Wells Fargo Immunity Act ruling today.

This is just gross, and I'm not doing business with any rent collection company again unless I have the name of their damned insurer. If my money is not insured, then this can happen again and again.

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33
Originally posted by @Richard Glen:

To disable a property in ERP:

Click the Properties tab

Click the Edit button on the property

Change the Payment Status dropdown to 'Disabled'

Click Save changes

You should receive a confirmation email

I actually deleted a property the other day but, when I tried to do it again, the option wasn't there.

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33
Originally posted by @Peter Tverdov:

I own/manage a dozen or so units so these monthly fees were for my units sizes. I looked at probably 20-25 different sites (appfolio, buildium, rentec, etc). Cozy seems good for me now. As I scale my rentals along with my PM biz I may switch down the road. That was my goal with ERP but they kind of forced my hand. 

Pretty good spreadsheet, and I was thinking about Cozy as well. My only concerns are that they don't automatically add on the late fee and that they only do customer service through email. I was hoping for at least a live chat.

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33
Originally posted by @Peter Tverdov:

Anyone know how Cozy makes money? I am awfully tempted to switch to them. Free rent collection that is a few days slower than ERP.

BTW - I am working on a spreadsheet of additional vendors to consider because I am considering switching some/all my business from ERP. I just do not want to risk it after thinking about it all weekend. The lack of communication from them is terrible and I am sorry for all that were hurt by this. Will try to provide the spreadsheet ITT to all of you once I am done. 

How is the spreadsheet coming along? The way things are looking, I might need that option!

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33

This was the response I got from Rick about voiding the pending transactions:

"We have updated transactions that had a deposit date of 10/12/17 and 10/13/2017 that were held to reflect they never completed processing. You most likely won't be able to void those particular transactions as a reversal may be considered instead. If the payment was submitted after 10/12/2017, you should be able to still void it through around 1pm Pacific today before we send it to processing."

Post: BEWARE of fraud by erentpayment.com

Dima KassimPosted
  • Syracuse, NY
  • Posts 32
  • Votes 33

I'm waiting for a response from ERentPayment. They have now started responding to questions on their Facebook page, but they've been very slow to respond and are sticking to answering general questions.