Five hours ago our company received an email saying that after insurance underwriting did an inspection on our rental property that we needed to have a roof inspection done and a couple things done to the roof. They also said that due to previous claims our deductible would have to be increased to $5,000.
Two things: 1). We received this email on Friday, September 8th and they said we had to have photo evidence of the repairs done by Monday September 11th or our policy would be cancelled. 2). We have never filed ANY claims on homeowners insurance EVER for personal insurance and we are a brand new investment company so we could never have had any claims previously.
I spoke with the company "steadily insurance" and they said they "asked for a date extension past the 11th" but that everyone has gone home for the weekend and so they wouldn't hear about anything until Monday which is when the policy is set to expire.
We need coverage immediately apparently with a good reliable company that will not try to screw us. We have been doing everything right and were very excited to have our first rental property which is doing great but now...we are a little panicked because we can't lose our insurance.
Please help. Thanks a lot.