Originally posted by @Jon Holdman:
Sorry, but your take is wrong. Based on the statement: "after the year it goes month to month", she would have had to explicitly cancel to terminate the service. My rental property leases say exactly the same thing and I certainly expect tenants to keep paying if they don't give notice.
I think you're asking, though, if they can come after her for the unpaid charges. Yes, they can. I would expect they would send a bill before sending it to collections. If she doesn't pay it then they might send it to collections. That would hit her credit record. No court involved.
She should check her old credit card statements. She may have had a card that was getting charged. Or, for that matter, may still be getting charged.
Hi Jon, good points.
Here is new info from her.
She told me she found the invoice for the 1yr payment and that it is written there that they agreed to start counting her "paid year" when her website was all finished and she went live.
She never got around developing the site further and sort of left it half way through, so she never bothered and thought she wasted 1k on a plugin and a failed website.
Apparently they are still waiting for her to tell them that the website is officially live to start counting her 1st year. That is the only thing I can think of as the reason why they haven't billed her, but it seems that after 4 yrs they should have touched base with her, but she says they never even once asked her if the site was live or nothing.
They might bill her at some point, but I am wondering, what if another 5 yrs go by, under that logic you mention they would bill her for 9 yrs?